Manjur Shaikh

Results-oriented Marketing and Sales Professional with experience in customer relationship management, retail operations, team handling, customer activation, field coordination, and computer operations. Skilled in building strong customer relationships, understanding customer requirements, supporting business growth, and coordinating sales and service activities. Seeking an opportunity in Marketing, Sales, Business Development, Customer Relationship Management, or Field Operations where my communication, leadership, and customer-handling skills can contribute to organizational growth.

Computer Operator - E-Governance Service Pvt. Ltd.

(2020-10)

• Handling computer operations, data entry, documentation, and digital records.
• Coordinating with customers and stakeholders for service-related requirements.
• Maintaining accurate records and supporting day-to-day operational activities.
• Utilizing computer applications and MS Excel for reporting and administrative work.
• Developing strong customer communication and service-handling skills.

Store Manager (SL) - Reliance Jio Infocomm Limited

(2017-09 - 2020-07)

• Managed daily store operations and customer service activities.
• Handled customer requirements and supported sales and service processes.
• Coordinated and managed a team of 4 members.
• Built and maintained positive customer relationships.
• Supported achievement of business and sales objectives.
• Developed experience in retail sales, customer acquisition, and team leadership.

Customer Activation Officer (CAO) - Telenor India Communications Private Limited

(2014-06 - 2017-03)

• Managed customer activation and verification-related activities.
• Interacted with customers and resolved service-related queries.
• Coordinated customer onboarding and activation processes.
• Developed strong communication and field coordination skills.
• Worked independently and handled assigned customer-related responsibilities.

Bachelor of Arts (B.A.) - K. J. Somaiya Senior College, Kopargaon (2019 - 2020)

Diploma in Education (D.T.Ed.) - Shree Chakradhar Swami D.T.Ed. College, Kopargaon (2013 - 2013)

MS-CIT - Sai Sakshi Infotech, Savvihr, Tal. Rahata (2011-03 - 2011-03)

HSC (12th) - K. B. Rohamare Junior College, Kopargaon (2011 - 2011)

SSC (10th) - New English High School, Tal. Rahata (2009 - 2009)

English & Marathi Typing - Sai Typing Institute, Kopargaon