Mannepalli Sumanthkumar
Transport Helpdesk Executive
About
To be a part of an organization where my skills are fully utilized and make a significant contribution to the success of the employer and at the same time my individual growth.
Experience
Transport Helpdesk Executive - MetLife – Genius Consultants
(2025-06 - 2025-12)
- Use e-TMS application to track cab login/logout and manage related documentation.
- Maintain tracking sheets and vehicle logs & Handle calls, emails, and trip feedback within SLAs.
- Document information per SOPs & Conduct real-time call quality checks.
- Maintain all audit-related documentation, including OTA, OTD, SAR, Guard Data, and Safe Reach verification.
- Address employee complaints and escalate urgent issues.
Transport Helpdesk Executive - Synchrony – Kelly Services
(2022-12 - 2025-06)
- Use MoveInSync application to track cab login/logout and manage related documentation.
- Maintain tracking sheets and vehicle logs & Handle calls, emails, and trip feedback within SLAs.
- Document information per SOPs & Conduct real-time call quality checks.
- Maintain all audit-related documentation, including OTA, OTD, SAR, Guard Data, and Safe Reach verification.
- Address employee complaints and escalate urgent issues.
Warehouse In charge - Drithi Live spaces (P) LTD
(2020-07 - 2022-12)
- Coordinate timely purchase of materials with documentation; manage inventory.
- Maintain stockroom for audits & Maintain stores and purchase records/registers.
- Plan and utilize manpower effectively.
- Receive and record supplier deliveries & Report delivery issues to senior staff.
Warehouse & Store In charge - Elecon power Systems Pvt Ltd
(2019-05 - 2020-06)
- Handling all operations activities of warehouse like inbound, out bound and logistics operations.
- Handling production operations and control the material management activities.
- Maintaining of inventory, inbound and outbound stock registers.
QC (GAUGEROOM) - Green Tech Industries India Pvt Ltd
(2018-05 - 2019-03)
- Operate CNC and Automated CNC machines to produce products per customer specifications.
- Maintain inventory documents and registers (inbound/outbound).
- Verify gauges using gauge drawings.
- Inspect products with gauges; report issues to in-charge/manager.
- Ensure quality control as per given specifications.
Education
B. TECH - MECHANICAL - GEETHANJALI INSTITUTE OF SCIENCE AND TECHNOLGY, NELLORE, JNTU, ANANTAPUR (2017)
INTERMEDIATE - BOARD OF INTERMEDIATE EDUCATION, NARAYANA JR COLLEGE, NELLORE (2013)
S.S.C - BOARD OF SECONDARY EDUCATION, VIGNAN E.M HIGH SCHOOL, KOVUR (2011)