Major Incident Manager
Send a job offer directly to this candidate
A proficient IT Service Management Professional over 4 years of applied experience across various domains. Adaptable and fast learner who can deliver under pressure seeking challenging assignments / roles across IT Infrastructure Technology.
Worked as incident manager and was able to handle the major incidents and drafting the email notification based on the client requirement, providing specialized investigation and diagnosis of all Incidents and Service Requests, Identify Problems, Verify resolution with end-users and resolve assigned Incidents, Escalate Major Incidents to the Incident and/or Problem Manager
Bacherlor of Technology in Electronics and Communication Engineering
