Manoj R

• CUSTOMER CARE EXECUTIVE
• Process :
• Domestic Outbound Voice Process
• Product :
• Insurance (Life Insurance and Health Insurance)
• Age Limit :
• 18-30
• Location :
• Race Course Road, Bangalore (Above Sugama Tourist)
• Timings :
• 09:30AM to 06:30PM
• Work Type :
• Work From Office (Full Time Job)
• Salary :
• Best in the Industry + PF+ESI +Attractive Incentives
• Benefits :
• Spot Contest, Monthly Contest, Quarterly Contest, Domestic / International Trips

Job Description

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

Requirements

• High school, 2nd PUC, Degree, Diploma or equivalent.
• Kannda speaking mandatory 
• Exceptional oral and written communication skills.
• Ability to work in a team or individually as and when required.
• Keeps up quality service by adhering to organization guidelines.
• Hard-working individual.
• Telephone skills
• Good time management abilities.
• Ability to tolerate stress and pressure.