Manoj S Kotian

Quality Lead - FirstClub Technology Private Limited

(2025-10)

Fresh Produce (FnV) company specializing in receiving, grading, and packing freshly harvested fruits and vegetables for direct customer delivery.

Conduct cross-checks of FnV at the store during dispatch to ensure 100% freshness of outgoing items.
Perform regular auditing and grading in the store to maintain FIFO, hygiene standards, and product quality.
Provide daily training to pickers and delivery riders on proper produce handling techniques.
Maintain key documentation including DOH, Dump, Arrival, Existing Stock, and Shift Handover Reports.

Quality Executive - Kiranakart Wholesale Pvt Ltd (Zepto)

(2025-05 - 2025-10)

Fast-paced FnV operation supplying freshly harvested fruits and vegetables to meet Zepto's quality standards.

Inspected quality of incoming fruits and vegetables at the time of receipt to meet defined specifications.
Trained and guided workers on receiving procedures, hygiene practices, and quality standards.
Maintained daily documentation: Outward Quality Reports, Crate Washing Reports, and Dispatch Reports.
Managed dispatch of chilled products, ensuring correct temperature maintenance throughout the cold chain.
Assessed shelf life and packing material quality; provided recommendations on appropriate packaging for various products.
Conducted periodic store audits and random vendor visits to ensure consistent quality and hygiene compliance.

Quality Fresh Produce Executive - Scootsy Logistics Pvt Ltd (Swiggy)

(2023-12 - 2025-04)

FnV division under Swiggy, responsible for quality assurance of fresh fruits and vegetables from receipt to dispatch.

Inspected incoming fruits and vegetables for quality compliance at the time of receipt.
Guided and trained workers to ensure receipt of high-quality produce in a hygienic manner.
Maintained daily records including Outward Quality Reports, Crate Washing Reports, and Dispatch Reports.
Managed dispatch logistics with a focus on proper handling and temperature maintenance for chilled products.
Evaluated shelf life and packaging materials; provided guidance on best-fit packaging for different produce categories.

Quality Officer - So Green Agro Pvt Ltd

(2022-10 - 2023-11)

Manufacturer of tropical fruit pulps and concentrates in aseptic packaging — including Mango, Guava, Papaya, Tomato, and Pineapple.

Collected, tested, and analyzed incoming Raw Materials (RM), Packaging Materials (PM), and Finished Goods (FG) against established quality standards.
Prepared and presented regular quality reports covering inspection findings, test results, non-conformances, and corrective actions.
Monitored production processes and equipment continuously to maintain consistent quality and identify improvement opportunities.
Ensured safe use of laboratory and production floor equipment in compliance with health and safety regulations.
Calibrated and verified analytical instruments and laboratory techniques.
Reviewed and updated Raw Material and Packaging Material specifications.
Generated Purchase Requests (PRs) for laboratory consumables, glassware, chemicals, and other departmental supplies.
Initiated and managed Internal Audit processes across all procedures and systems.
Analyzed customer complaints and feedback on product quality; recommended and implemented improvements.
Ensured adherence to food safety standards and statutory requirements; maintained plant hygiene during operations.
Engaged with RM and PM suppliers to ensure incoming materials met company specifications.
Held full responsibility for quality audits on all shop floor activities.

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