Manoj Satya Kamal

Hospitality and Operations Manager with 5+ years of international experience in hotel and restaurant operations across Poland and India. Proven expertise in team leadership, customer service, vendor management, operational planning, budgeting, and business administration. Experienced in managing cross-functional teams, improving operational efficiency, and delivering high-quality customer experiences.

Skilled in stakeholder management, process improvement, staff development, and hospitality operations.

Seeking

Operations, Facilities, Administration, or Hospitality Management roles in India.

Restaurant Owner at Self-Owned (2023-01 – 2025-01)

• Managed end-to-end restaurant operations, including staff supervision, customer service, inventory control, and vendor management.
• Led a team to ensure high service standards and customer satisfaction.
• Managed budgeting, procurement, and operational planning.
• Developed and maintained relationships with suppliers and business partners.

Rooms Division Supervisor & Manager at Hotel Campanile & B&B; Hotels (2019-01 – 2023-01)

• Managed front office, housekeeping, and guest services operations.
• Led and trained cross-functional teams to deliver exceptional customer experiences.
• Handled staff scheduling, performance management, and operational reporting.
• Ensured compliance with company standards, quality procedures, and service KPIs.
• Coordinated with vendors and internal departments to ensure smooth daily operations.
• Resolved guest escalations and maintained high customer satisfaction scores.

Hotel Intern Trainee at Hotel Wieniawski (2018-01 – 2018-12)

• Focused on front office operations and guest relations. Awarded Certificate of Very Good Grade (5/5).

Hotel Intern Trainee at The Park Hotel (2014-01 – 2015-12)

• Hands-on experience in food & beverage, housekeeping, and front desk operations. Received Certificate of Excellence.

Master's in International Tourism – Lublin, Poland (2017-01 – 2019-01)

Bachelor's Degree in Hotel Management – Shri Shakthi College of Hotel Management (2013-01 – 2016-01)

Intermediate in Class 12 – Sri Chaitanya College (2011-01 – 2013-01)

SSC – St. Jones E.M School (2010-01 – 2011-01)