Senior UI/UX Designer at ResolveTech Solutions (2025-07 – 2026-07)
- Improved the user experience of HawkAI, an AI-powered enterprise knowledge assistant, by refining ticket enrichment and AI-aided issue resolution workflows
- Created intuitive experiences for AI-driven knowledge retrieval using internal knowledge bases, SOPs, historical tickets, and external sources powered by RAG (Retrieval-Augmented Generation)
- Collaborated with Product Managers and Engineers to simplify complex AI workflows through user flows, wireframes, high-fidelity designs, and developer-ready specifications
- Developed new recruiter and HR experiences for Talent Assist (TA) while enhancing existing workflows to improve the end-to-end hiring journey across candidate screening, pipeline management, interview scheduling, offer management, onboarding, and HR handoff
- Elevated user flows, interaction patterns, and overall product experience by redesigning existing modules and creating new features from scratch based on business requirements and user needs
- Established and maintained a scalable design system and component library in Figma, collaborating with Product Managers and Engineers to deliver consistent, developer-ready enterprise solutions
Senior UI/UX Product Designer at LeadSquared (2021-04 – 2024-04)
- Designed and implemented enterprise web and mobile SaaS products, including Counsellor Smart View, Document Designer, Design System, and Portal Designs, used by sales, marketing, and education teams
- Strengthened user experience through research-driven design and usability testing
- Built and maintained scalable design systems that reduced UI inconsistencies by approximately 30%
- Partnered with Product Managers and Engineering throughout the product lifecycle
- Crafted user flows, wireframes, and high-fidelity interfaces
- Conducted usability studies that contributed to stronger product adoption
UI/UX Designer at Excelsoft Technologies Pvt. Ltd (2017-07 – 2021-03)
- Built learning management systems and educational platforms for clients including National Geographic Learning, Cengage Asia, and Scribe EMR
- Created wireframes, interactive prototypes, and production-ready UI
- Enhanced navigation, usability, and learning experiences across multiple products
- Worked closely with developers to ensure design quality
UI/UX Designer at Focus Edumatics Pvt. Ltd (2015-06 – 2017-07)
- Developed responsive web and mobile applications, including Digital Whiteboard and Edmocha
- Refined navigation and user flows through iterative UX enhancements
- Teamed with product managers and developers to enhance usability and customer experience
Graphic Designer at Robosoft Technologies (2011-04 – 2015-03)
- Produced digital marketing assets and website interfaces
- Delivered multiple client projects across Gaming and Healthcare industries while maintaining design quality and timelines
- Coordinated with development teams on UI implementation