Manpreet Kaur

Experienced professional in HR Administration, Operations, Backend Support, Dispatch Coordination, and Data Management. Skilled in PF & ESI processing, employee documentation, logistics coordination, billing, sales documentation, and customer support. Proficient in SAP (DBM), DMS, Neuron, Sapphire, Spine MS Excel, and MS Office applications. Strong organizational, communication, and problem-solving abilities with a commitment to operational excellence.

Assistant (HR & Administration) - Ananya Enterprises (Third-Party Roll at Kangaroo Industries Ltd.)

• Managing employee attendance and maintaining HR records.
• Handling PF, ESI, bonus, and other statutory compliance activities.
• Processing PF/ESI registrations, claims, and employee documentation.
• Assisting in recruitment activities including sourcing, screening, and onboarding of employees.
• Coordinating with workers and addressing employee queries and concerns.
• Maintaining employee files, joining formalities, and exit documentation.
• Preparing HR reports and updating employee databases.
• Ensuring compliance with company policies and labor regulations.
• Supporting administration and day-to-day office operations.
• Coordinating with various departments for smooth workforce management.

HR Assistant - Ludhiana Steel Rolling Mill Pvt. Ltd.

• Maintained employee attendance records and HR documentation.
• Processed monthly PF, ESI, bonus, and statutory compliance activities.
• Assisted employees with PF/ESI claims and related documentation.
• Maintained employee records and ensured compliance with company policies.

Dispatch & Backend Executive - Australian Logistics Enterprises

• Coordinated dispatch operations and logistics activities.
• Maintained backend records and operational documentation.
• Ensured timely processing and tracking of customer orders.
• Coordinated with different departments for smooth workflow management.

Operations Associate - Saravana Bhawan - Singapore

• Managed customer orders and event coordination activities.
• Handled billing, payment collection, and cash management.
• Maintained company expense records and billing documentation.
• Supported daily operational activities to ensure customer satisfaction.

Data Entry Operator - Vira Auto Components Pvt. Ltd.

• Maintained local and export sales documentation.
• Managed dispatch records and inventory-related documentation.
• Coordinated with customers regarding sales materials and records.
• Ensured accuracy of operational and sales data.

Data Entry Operator - Grover Automobiles Pvt. Ltd.

• Maintained service reports and customer complaint records.
• Prepared DMS reports and sales-related documentation.
• Handled billing processes using Neuron software.
• Assisted in maintaining customer service records and databases.

MBA - HR - Lovely Professional University (2015)

BCA - Punjab Technical University (2013)

12th - Punjab School Education Board (2007)

10th - Punjab School Education Board (2005)