Manya Manya

Social sector professional with a track record of designing and scaling community-facing programmes through multi-stakeholder partnerships spanning government schools, technology vendors, and donors. Led a WhatsApp-based education programme to 37,000+ adolescent girls across 70+ government schools, driving a 3% to 14% retention gain through structured MEL and data analysis, and building offline delivery pathways for students without digital access. Experienced in partner and vendor management, impact measurement and reporting, community outreach, and donor-facing communications.

Background in gender, child rights, and public policy, with a Master's in Women's Studies from TISS — positioned to bring both programme delivery and social-sector research rigor to a CSR mandate.

Programme & Product Associate at MukkaMaar (2025-09 – 2026-07)

Led programme delivery of MukkaMaar's WhatsApp chatbot "Mukki" for a platform reaching 37,000+ total users and 1,000+ monthly active users across government and partner schools.

• Served as single point of contact across four external technology partners (10X, FFG, Glific, Gupshup), resolving critical system failures — including wallet fluctuations, backlogs, and flow malfunctions — to sustain uninterrupted programme delivery.
• Facilitated 4+ capacity-building sessions for fellows on caste, gender, and public policy; ran a 600+ participant chatbot competition; and led community outreach across 70 schools with the Communications team, including promotional material and prize-distribution logistics.
• Designed and piloted an offline extension of the chatbot curriculum for students without phone access, then built a facilitator's guide enabling government school teachers to deliver it independently.
• Led qualitative research across 15 school visits and 120 feedback calls, generating learner insights that directly shaped programme design and accessibility decisions.
• Drove learner retention from 3% to 14% within four months by running A/B tests, analyzing usage data in SQL (BigQuery), and translating findings into programme and content changes.
• Proposed and led the introduction of a Hinglish content track, building all 20 chatbot levels from scratch and iteratively editing Hindi/English content based on baseline, midline, and endline research with students.

Associate Consultant at Katalyst India (2025-06 – 2025-09)

• Managed monthly social media content calendars and tracked cross-platform engagement to inform content strategy.
• Grew Instagram reach 8x (4,724 → 39,825), added 250+ new followers, and increased LinkedIn impressions by 15,000+ through platform-specific content strategy.
• Coordinated end-to-end production of Yearbook 2025 — content, design, and print — and developed SOPs that streamlined recurring internal processes.
• Managed logistics, licensing, and media operations for the 1,500+ attendee annual Katalyst Convention, including event planning, anchoring, and photography for select sessions.
• Built a full donor outreach kit — pitch deck, elevator pitch, proposals — and supported donor communications and data management for the Fundraising team, coordinating with Operations on field-level deliverables.

Research Coordinator (Internship) at Sarkari School (2024-05 – 2024-08)

• Managed 15 research interns and led hybrid data collection to capture the experiences of students in Delhi government schools, compiling findings into insight reports.
• Led the "Voices for Education" summit, managing end-to-end logistics, team coordination, and multi-stakeholder engagement for a national education-policy convening.
• Edited policy blogs and managed Instagram/LinkedIn content using Canva.

Field Intern at RATI Foundation (2023-11 – 2024-03)

• Co-supported four POCSO cases through field visits, case report preparation, and legal document translation to aid survivor-facing legal processes.
• Authored an advocacy resource on domestic violence laws and supported an awareness campaign through stakeholder presentations.

Project Intern at SHAPE Charity (2021-06 – 2021-10)

Developed an education initiative for underprivileged children in Tamil Nadu, managing timelines, budgeting, and fundraising; delivered social science lectures to 50+ students.

Operations & Coordination Lead at Globbian (2021-05 – 2021-06)

Supervised data interns and built performance-tracking systems that streamlined supervisor reporting.

Social Media & PR Intern at Hamari Pahchan (2020-06 – 2020-07)

Led content and fundraising for a Menstrual Hygiene Awareness campaign and supported outreach tracking for a COVID-awareness campaign.

M.A. in Women's Studies – Tata Institute of Social Sciences (TISS), Mumbai (2023 – 2025)

B.A. (Hons.) in Political Science – Daulat Ram College, University of Delhi (2019 – 2022)

Class XII (CBSE) – D.A.V.

Public

School, BSEB Colony, Patna (2019)

Class X (CBSE) – Dr. D. Ram D.A.V.

Public

School, Patna (2017)