Mary Gayathri

Talent Acquisition and HR professional with 3+ years of experience in end-to-end IT and Non-IT recruitment, HR operations, and stakeholder management across SaaS, technology, and engineering sectors. Experienced in global hiring across 8 countries, executive recruitment, onboarding, payroll coordination, and candidate experience. Currently returning to core Talent Acquisition after a client-facing SaaS sales tenure at Zoho, where stakeholder management and consultative discovery skills were further sharpened.

Holds an M.Sc. in Human Resource Developmental Psychology and combines strong recruitment expertise with commercial acumen to align talent strategies with business objectives.

Sales Development Representative - Zoho Corporation - Chennai

(2024-12)

• Managed business opportunities for Zoho Field Service Management (FSM) across India, ANZ, and APAC.
• Conducted discovery calls, solution demonstrations, and requirement analysis to understand customer business needs — skills directly transferable to stakeholder-facing HR business partnering.
• Collaborated with Pre-sales, Product, and Customer Success teams to deliver tailored business solutions and ensure a seamless customer experience.
• Managed the sales pipeline, customer follow-ups, and stakeholder communication using Zoho CRM.
• Generated 2,255+ qualified opportunities and conducted 280+ customer meetings across Q2 and Q3.

Sales Associate - Zoho Corporation - Chennai

(2024-04 - 2024-12)

• Managed inbound enquiries across India, APAC, UK, US, and MEA, recommending suitable SaaS solutions based on client requirements.
• Coordinated with internal teams to support onboarding/implementation and maintained CRM records to consistently achieve KPIs.

HR Executive - Nibav Lifts - Chennai

(2023-04 - 2024-04)

Talent Acquisition: Managed end-to-end recruitment for IT and Non-IT positions across India, Canada, UAE, Australia, Malaysia, Switzerland, Kenya, and Thailand. Partnered with hiring managers to understand workforce requirements, define job descriptions, and develop recruitment strategies. Sourced candidates through LinkedIn Recruiter, job portals, employee referrals, and professional networks. Screened resumes, conducted HR interviews, coordinated interview panels, managed offer negotiations, and facilitated onboarding. Successfully recruited for leadership and C-suite positions, including the Head of Research & Development. Delivered hiring across engineering, technical, corporate, and business support functions while ensuring an exceptional candidate experience.

HR Operations: Managed bi-weekly Canadian payroll, Switzerland payroll, attendance management, employee onboarding, HR documentation, compliance, travel policies for UK & Switzerland, and employee lifecycle activities.

• Conducted 80+ screening calls per day, scheduled 20+ interviews and released 10+ offers per month, and facilitated 5+ onboardings per month on average.
• Awarded the Star Performer Award for Recruitment Excellence.

Talent Acquisition Intern → Talent Acquisition Retainer - GAVS Technologies - Chennai, India

(2021-11 - 2022-08)

Progressed from Talent Acquisition Intern to Talent Acquisition Retainer based on performance and business requirements. Supported end-to-end recruitment for IT and technology roles, from candidate sourcing through interview coordination. Sourced candidates through LinkedIn Recruiter, Naukri, employee referrals, and internal databases.

Recruited for technical positions including Java, Python, .NET, SQL, AWS/Cloud, C++, and Full Stack Developer, DevOps Engineer, QA/Test Engineer, and Technical Support Engineer roles. Conducted resume screening and initial HR screening to assess technical fit, communication skills, and role suitability. Coordinated interviews with candidates and hiring managers and managed recruitment follow-ups.

Worked with Zoho Recruit to maintain candidate pipelines, job postings, interview schedules, and recruitment records.

Human Resource Intern - Avant-Garde Consultancy Services - Chennai

(2021-03 - 2021-05)

Learning & Development: Assisted in designing and delivering employee training and development programs. Created training materials and presentation decks using research from books and academic journals. Supported training needs analysis through employee surveys, interviews, and manager consultations.

HR Operations: Assisted in onboarding and orientation programs for new hires. Supported employee benefits administration and communicated benefit programs to employees. Assisted in conducting personality and behavioural assessments to support recruitment and employee development.

M.Sc. - Human Resource Developmental Psychology - University of Madras (2020 - 2022)

B.Sc. - Psychology - Patrician College of Arts & Science (2017 - 2020)