Masruf Alam

Installed and configured CCTV systems for clients, ensuring optimal functionality and security. Diagnosed and resolved technical issues related to CCTV equipment and software, providing timely and efficient solutions. Conducted regular maintenance checks on CCTV systems, ensuring they operate at peak performance.

Service Engineer (CCTV) - Omnetway infosystems Pvt Ltd. - Dwarka More, Gate No 2, Uttam Nagar, Delhi

(2021-01 - 2023-12)

• Installed and configured CCTV systems for clients, ensuring optimal functionality and security.
• Diagnosed and resolved technical issues related to CCTV equipment and software, providing timely and efficient solutions.
• Conducted regular maintenance checks on CCTV systems, ensuring they operate at peak performance.
• Collaborated with clients to understand their specific security needs and provided customized CCTV solutions.
• Trained clients on how to use CCTV systems effectively and provided ongoing technical support.
• Managed documentation, including system configurations, maintenance records, and client communication.

Service Engineer (CCTV) - DHUN SOLUTION - 2-G, Ram Nagar, Gali no.2, Pahadganj, near kuku Bhatura Wala, opp hotel baba inn New Delhi 11005

(2023-12 - 2024-10)

Service Engineer (CCTV) - Lakshmi Enterprise - Shop no. 101 1st floor Neelkanth Residence, near yes bank Nani Daman – 396210

(2025-01 - 2025-05)

B.Com - Bhim Raw Ambedkar (2017-01 - 2019-12)

Diploma in Computer Application (DCA) (2016-01 - 2016-07)

CCNA 200-301 - Siml learn Skillup (2025-01-22)