FIELD SERVICE ENGINEER - TVSE_HP CO-PARTER SERVICE - VADODARA
(2024-08)
- Provided technical support to customers during hardware installation and usage to ensure successful implementation.
- Diagnosed and resolved hardware and system issues effectively.
- Recommended infrastructure enhancements based on analysis to improve system performance.
- Created comprehensive documentation for installation, maintenance, repair, and troubleshooting of hardware systems.
- Developed technical specifications and user guides for hardware products to enhance user understanding.
OPERATION EXECUTIVE - MY SAFE LOAN - VADODARA
(2023-05 - 2024-05)
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
IT Computer Operator - ICAR - INDIAN INSTITUTE OF SOIL AND WATER CONSERVATION - VASAD, ANAND
- Maintained network infrastructure, ensuring stable connectivity for operations.
- Operated computer systems focused on data processing in soil conservation.
- Monitored system performance, promptly resolving hardware issues to maintain uptime.
- Managed data backups and recovery processes to safeguard research data.
- Coordinated IT support with research teams, facilitating troubleshooting of hardware and applications.
- Installed, configured, tested, and upgraded computer hardware components to optimize system performance.
- Troubleshot issues across hardware, software, and networks efficiently.
- Researched current technology trends using manuals and seminars.
Production Supervisor - M R ENTERPRISE - ANAND
- Analyzed data from monthly productivity reports to identify trends and opportunities to improve current processes.
