Mayank

Automobile engineer with an MSc in Motorsport Engineering (Racing Engine Systems) from Oxford Brookes University and a BE in Automobile Engineering from the University of Mumbai. Solo-authored multiple simulation and analysis projects covering 1D engine performance modelling (GT-Suite), electric motor thermal management (OpenModelica, PCM-based cooling research), and turbocharger fatigue analysis (SolidWorks). Combines this technical foundation with three years of customer-facing experience in the UK and franchise-level operations management, giving a working ability to translate engineering detail into commercial and customer-facing contexts.

Targeting powertrain simulation, EV thermal engineering, or technical application engineering roles in India's automotive and mobility sector.

Franchise Operations Manager at DPD UK (2025-08 – 2026-02)

• Led end-to-end operations for a high-volume logistics franchise: team of 15+, route planning, resource allocation, compliance monitoring, financial reconciliation.
• Delivered an 18% reduction in operational turnaround time through root-cause analysis and SOP implementation; produced weekly performance dashboards for senior management.
• Prioritised workload, demonstrated resilience and made decisive choices in a high-pressure, deadline-driven environment.

Deputy Manager - Operations & Compliance at Betfred (2023-11 – 2025-08)

• Managed P&L data for 500+ customers using Power BI; monitored thresholds and implemented lean management techniques, optimizing service and operational workflows.
• Managed a team of 12 in a regulated, target-driven environment; reduced customer complaint resolution time by 25% through a structured escalation protocol.
• Handled day-to-day staff scheduling, cash and stock reconciliation, and health & safety compliance checks across the outlet.

Service Technician - Automobiles at Hyundai Authorised Service Centre (2019-11 – 2020-05)

• Diagnosed vehicle faults using OBD scan tools and manufacturer-specified inspection procedures; performed engine assembly and repair to OEM torque and quality standards.
• Built hands-on, workshop-floor exposure to mechanical systems and structured diagnostic fault-finding.

Business Development Executive at B2B firm, UAE (2026-03 – 2026-04)

• Completed a short probationary business development role; engagement concluded within the month owing to region-wide operational disruption affecting the employer's business.
• Currently based in India, pursuing an Agentic AI & Retrieval-Augmented Generation (RAG) certification (Coursera, in progress) alongside targeted applications to automotive engineering roles.

MSc in Racing Engine Systems (Motorsport Engineering) – Oxford Brookes University (2022-09 – 2023-09)

BE in Automobile Engineering – Mumbai University (2018-06 – 2022-06)