Mayank Mewara

Dedicated and results-driven professional with expertise in sales, operations, and CRM. Proven track record of exceeding targets, optimizing processes, and enhancing customer relationships. Skilled in strategic planning, team leadership, and leveraging technology for business growth. A dynamic collaborator with a passion for delivering exceptional results in diverse business environments.

SR. EXECUTIVE CRM at ARVIND SMARTSPACES (2025-12 – Present)

• Managed a portfolio of 1000+ clients (including VIP & NRI clients) across a 750+ acre township project, ensuring seamless onboarding to handover with high customer satisfaction.
• Led end-to-end CRM lifecycle management, improving client engagement and retention through structured follow-ups and personalized relationship handling.
• Drove collections and revenue performance, consistently achieving monthly targets and ensuring timely payments, contributing to overall project cash flow stability.
• Conducted client meetings, site visits, and detailed project presentations, resulting in higher conversion rates and stronger client trust.
• Handled ATS (Agreement to Sale) and Sale Deed registration processes, coordinating with legal and internal teams to ensure 100% compliance and smooth documentation execution.

SR. EXECUTIVE CRM at EMBASSY SERVICES PRIVATE LTD. (2023-01 – 2025-12)

• Customer Relationship Management: Managed end-to-end customer interactions, handling 500+ clients single-handedly, ensuring high satisfaction and timely issue resolution.
• Collections Management: Drove and monitored customer collections efficiently, ensuring timely payments and minimizing outstanding dues.
• CRM & Data Management: Maintained accurate and up-to-date customer databases for effective tracking, reporting, and follow-ups.
• Customer Experience & Retention Strategy: Implemented improvements based on customer feedback to enhance loyalty, satisfaction, and service quality.
• Operations Coordination & Team Support: Coordinated with internal teams and supported training initiatives while aligning with marketing for campaigns and customer engagement.

SALES at INDIABULLS REAL ESTATE LTD. (2021-10 – 2022-12)

• Lead Generation & Client Acquisition: Generated and qualified leads through cold calling, referrals, networking, and digital platforms to drive sales pipeline.
• Client Consultation & Relationship Management: Understood client requirements, budgets, and preferences while building long-term relationships through personalized engagement.
• Property Presentation & Sales Pitching: Conducted site visits, virtual tours, and presentations, effectively communicating property value propositions to potential buyers.
• Negotiation & Deal Closure: Led price negotiations, structured deals, and coordinated with legal/finance teams to ensure smooth and timely closures.
• CRM Management & Documentation: Maintained accurate records of client interactions, sales activities, and transactions using CRM systems for efficient tracking and follow-ups.

MASTERS OF BUSINESS ADMINISTRATION in MBA – MANIPAL UNIVERSITY JAIPUR (2024 – 2026)

BACHLOURS OF BUSINESS ADMINISTRATION in BBA – JAI NARYAN UNIVERSITY - JODHPUT (2018 – 2021)