Mayank Minocha

Dynamic and customer-focused banking professional with 7 years of experience in client management, sales strategy, investment advisory, and team leadership. Skilled in building high-performing teams through recruitment, training, coaching, and talent development, while fostering strong client relationships, achieving ambitious sales targets, and executing strategic growth plans in competitive environments. Experienced in designing and delivering impactful sales, product, and process training programs for new employees, enabling faster onboarding, enhanced productivity, and sustained performance.

Certified in insurance and mutual fund distribution, with a proven track record of driving business growth, enhancing client satisfaction, and delivering exceptional results across banking and wealth management.

Senior Sales Manager – Current Accounts - IDFC First Bank - Chandigarh region

(2025-12)

• Driving strategic growth and market penetration for Current Account portfolios across 5 branches in the Chandigarh region.
• Managing and mentoring a high-performing team of 15 Assistant Manager's and Managers to ensure consistent achievement of sales targets and service excellence.
• Spearheading talent acquisition and end-to-end onboarding for the Current Account sales vertical, delivering structured product, regulatory, and field-sales training programs to accelerate productivity and build high-yield sales capabilities.
• Developing localized sales initiatives and conducting marketing activites to acquire high-value corporate and retail current accounts, enhancing the bank's regional footprint.
• Supervising branch sales operations and coordinating with cross-functional teams to deliver seamless banking solutions and superior client experiences.
• Driving portfolio penetration across the sales team by cross-selling the complete suite of banking solutions: Wealth & Protection: Life, Health & General Insurance, Mutual Funds, PMS, AIF, and Demat. Retail Assets & Cards: Business loan, Home loan, Personal loan, Auto Loans, LAP, and Credit Cards. Liabilities & Business Banking: CASA, FDs, BBG products, Working Capital/OD Limits, Trade/Forex, and Merchant Solutions.

Branch Sales Manager - IndusInd Bank - Chandigarh

(2024-04 - 2025-12)

• Leading branch sales operations with a strong focus on client acquisition, relationship management, and delivering exceptional customer service standards across all touchpoints.
• Spearheading the end-to-end recruitment, onboarding, and training of Business Development Managers, identifying top talent and building high-performing teams equipped to consistently achieve business objectives and service excellence.
• Designing and delivering engaging sales training programs for new joiners at IndusInd Bank, empowering employees with product knowledge, consultative selling techniques, and customer-centric strategies to accelerate performance and ensure a seamless transition into their roles.
• Managing and mentoring a team of 10 Business Development Managers to ensure consistent achievement of sales targets and service excellence across 4 branches in Chandigarh.
• Developing and implementing sales strategies to expand the customer base and elevate business acquisition.
• Coordinating with cross-functional teams to provide personalized solutions and foster client loyalty.
• Consistently surpassing monthly and quarterly sales targets to drive revenue growth.
• Driving revenue growth through effective cross-selling and up-selling initiatives by leading the sales team in promoting a wide range of banking and financial solutions, including Life Insurance (Term, Savings & ULIPs), General Insurance (Health, Motor, Travel & Home), DMAT Accounts, Mutual Funds, Wealth Management, Retail Assets & Liabilities, Credit Cards, BBG Products, Working Capital & Overdraft Limits, Trade & Forex Services, Merchant Solutions, and other retail and business banking product

Personal Banker - HDFC Bank Limited

(2022-10 - 2024-03)

• Recognized as a high performer with an "EC" rating upon confirmation.
• Analyzed client profiles to personalize financial solutions and achieve product-specific targets.
• Executed comprehensive sales plans for acquisition and retention of high-net-worth individuals.
• Spearheaded cross-selling initiatives aligning products with client risk profiles.
• Collaborated with internal teams to promptly resolve client concerns and enhance the client experience.

Research Associate - Catalyst Portfolio Management Services

(2019-07 - 2022-07)

• Conducted extensive research on securities and potential equity investments.
• Monitored market performance to provide timely insights for portfolio adjustments.
• Developed financial reports and recommendations for strategic investment decisions.

PG Diploma in Business Management - Finance - NMIMS, Mumbai (2022 - 2022)

Bachelor of Commerce - Financial Accounting and Auditing - Mithibai College, Mumbai (2019 - 2019)

Higher Secondary Certificate - C.B.S.E - Gurukul Global School (2016 - 2016)