Sr. Shopify Developer at Freelance (2024-01 – Present)
Senior Shopify Developer specializing in e-commerce store launches and theme customization using Liquid programming.
- Launched Shopify e-commerce stores, managing product listings, collections, and streamlined checkout setups to enhance user experience
- Enhanced Shopify themes by developing sections, templates, and dynamic components using Liquid
- Configured product variants, collections, metafields, payment gateways, and shipping rules to ensure smooth store operations
- Managed store operations via Shopify admin, overseeing inventory, pricing strategies, discounts, and order workflows
- Optimized store performance through responsive design and SEO best practices, improving cross-browser compatibility and user engagement
Senior Agent, Technical Support at Kyndral (2025-05 – 2026-02)
Technical support for enterprise IT environments with focus on system troubleshooting and infrastructure coordination.
- Provided technical support for enterprise IT environments, handling system troubleshooting, incident resolution, and user requests via ticketing tools
- Coordinated with infrastructure teams to ensure application and server uptime through effective management of backend processes
- Gained knowledge of web and cloud environments, focusing on web hosting, DNS, and application performance to enhance technical support capabilities
Website Management at Innovatiview India Pvt Ltd (2023-01 – 2025-04)
Website management and operations with focus on reducing downtime and improving client satisfaction through effective issue management.
- Reduced website downtime by 40% via proactive monitoring and regular maintenance updates
- Managed website updates and collaborated with developers for feature enhancements
- Coordinated operations, technical, and support teams to implement process improvements
- Enhanced client satisfaction scores by 25% in six months through effective issue management
- Created digital assets for product launches and marketing initiatives, upholding quality standards
Shopify Website Developer at Freelance (2021-01 – 2021-12)
Shopify e-commerce development with focus on jewelry store creation and optimization.
- Developed a Jewellery E-Commerce website using Shopify with structured product categories, high-quality product presentation, and optimized navigation
- Developed e-commerce solutions using Shopify, enhancing user experience and online sales potential
- Configured secure payment gateways, order management systems, and checkout workflows suitable for retail and high-value products
- Customized UI elements (product pages, category pages, homepage sections) to improve product visibility, trust signals, and customer flow
- Ensured mobile responsiveness, performed basic usability testing, and implemented on-page SEO best practices
