Creative Designer II - Kearney Pvt Ltd. Co.
(2025-03 - 2025-10)
As a Designer crafting PowerPoint presentations plays a key role in visual communication. Their job is to translate ideas into compelling visual narratives that align with brand identity, target audience, and pitch objectives.
- Graphic Design Tools: PowerPoint, MS Word, Excel
- Layout: Strong eye for alignment, spacing, and visual hierarchy
- Data Visualization: Turn data into charts, graphs, infographics
- Creativity: Present ideas in a fresh, unique, yet professional way
- Communication: Understand pitch goals and interpret feedback
Associate (Fund Servicing Associate) - J.P. Morgan Chase & Co.
(2022-11 - 2024-05)
- Prepared and formatted high-quality presentation decks for control meetings and senior leadership (Senior Head) visits, ensuring accuracy, clarity, and adherence to firm standards.
- Managed headcount tracking and reporting, supporting workforce planning and management reviews.
- Performed PMO responsibilities, maintaining centralized databases for multiple reporting requirements and providing timely data to regional leads as needed.
- Analyzed complex datasets and produced management reports including Daily MIS, Monthly MIS, Automatch reports, and Newton delay reports, distributing insights to regional leads and senior management.
- Handled Cost-to-Serve (CTS) requests by coordinating with regional stakeholders, gathering and validating data, maintaining historical databases, obtaining ED approvals, and submitting final outputs to the Demand Management team.
- Designed and implemented Alteryx workflows to automate reporting and operational processes, significantly improving team efficiency; regularly updated workflows to meet evolving business requirements.
- Supported audit-related activities by validating data, resolving queries, and sharing observations and findings with team leads.
Team Leader (Analyst) - J.P. Morgan Chase & Co.
(2015-02 - 2022-10)
CIB Presentation Production Services
- Managed global workflow queues, ensuring smooth allocation of work and timely delivery across regions.
- Monitored team productivity, quality, and timeliness metrics, providing regular guidance and coaching to meet SLAs and client expectations.
- Handled day-to-day operational queries and issue resolution, ensuring minimal escalation and uninterrupted service delivery.
- Analyzed banker feedback and shared actionable insights with managers to improve service quality and client satisfaction.
- Managed local and global resource allocation to efficiently support round-the-clock operations and peak workload periods.
- Conducted refresher trainings to enhance technical skills, process knowledge, and adherence to quality standards.
- Worked on live strategic projects, including Quality Assurance initiatives, in collaboration with Senior Managers and Analysts.
- Served as a key liaison between senior management and team members, ensuring clear communication, alignment, and issue resolution.
Senior Presentation Specialist - J.P. Morgan Chase & Co.
(2010-02 - 2015-02)
- Provided constructive feedback and coaching to team members to continuously improve quality, accuracy, and productivity.
- Maintained strong coordination and communication with bankers, onshore managers, local leadership, and team members to ensure seamless service delivery.
- Demonstrated and enforced professional ethics and compliance standards, ensuring completion of mandatory trainings across the team.
- Proactively prioritized and monitored global resources across centers to meet client requirements, leveraging global coverage to address client-critical and urgent requests.
- Ensured comprehensive shift handovers, including clear verbal explanations and detailed written shift notes, to maintain workflow continuity.
Presentation Specialist - J.P. Morgan Chase & Co.
(2005-02 - 2010-02)
- Partnered with management to implement best practices, operational improvements, and policy adherence across the function.
- Developed high-quality, high-impact presentation decks for global investment bankers, supporting client pitches, internal reviews, and senior management discussions.
Temp Clerk - Progressive Co-operative Bank
(2002-06 - 2005-02)
- Handling clearing department (Inward and outward clearing)
- Cash dept. & all other banking routine works Typing letters, making DD, Cash receipt Entries, A/c. opening etc. from 6th June 2002 to 9th February 2005
Temp Clerk - Saraswat Co-Operative Bank
(2000-11 - 2001-05)
- Worked with Saraswat co-op Bank for six months as a Temp Clerk
- Handling clearing department, banking routine work clearing cheques, Typing, Dispatch and inward outward of cheques & documents from 29th November 2000 to 23rd May 2001
Sales Executive - S. B. I. Credit Card, Wings Sales Promotion
(2000-08 - 2000-11)
- Worked with State Bank of India Credit Card for 4 months as sales Executive for promoting the Credit Card in Corporate Banks and other companies from 5th August 2000 to 7th November 2000
