Mayur Zodape

Results-driven SD-WAN / Network Engineer with 2.5+ years of experience supporting enterprise and banking networks in 24×7 NOC environments. Managed and troubleshot Versa SD-WAN for 200+ branch sites, improving application performance by 35% using SLA-based routing and real-time analytics. Hands-on expertise in Versa SD-WAN, Fortinet firewalls, Cisco routers, MPLS, and network upgrades. Proven ability to deliver high availability, meet SLAs, and support missioncritical banking infrastructure

SD-WAN NOC Engineer - Scogo Network Pvt. Ltd - Pune, India

(2026-01)

Project: UCO Bank – NOC Support

• Provide L2 remote technical support for SD-WAN and network incidents across banking branch locations
• Onboard and provision Versa SD-WAN devices daily, ensuring zero-touch deployment readiness
• Monitor and troubleshoot latency, jitter, packet loss, and link failures to maintain SLA compliance
• Perform Versa OS (VOS) upgrades via TFTP server and LAN-based methods with minimal downtime
• Execute Fortinet firewall firmware upgrades using DNS-based upgrade processes
• Upgrade Advantech devices via LAN and WinSCP as part of branch infrastructure refresh
• Collaborate with ISPs, internal NOC teams, and field engineers to resolve incidents within SLA
• Maintain accurate incident, change, and upgrade documentation for audit and compliance

Network Engineer L1 - Tata Communications Ltd - Pune, India

(2023-10 - 2025-12)

• Supported and managed 29,000+ Cisco and SD-WAN devices across global enterprise networks
• Performed IOS, VOS, and license upgrades on Cisco and FortiGate routers in production environments
• Conducted MPLS failover testing and troubleshooting from PE and CPE ends
• Handled ServiceNow incidents, change requests, and escalations in a 24×7 NOC setup
• Executed router configuration, backup, and recovery to ensure high network availability
• Implemented and maintained SSH, Telnet, and ACL configurations following security best practices
• Configuration and troubleshooting of Cisco Routers
• Use Cisco routers 867, 1900, C1111 and ISR4200 Series
• Knowledge of Initiation of TAC with CISCO communicating and obtaining solutions from Cisco engineers for troubleshooting of network devices issue

Master of Computer Application - MCA (2023 - 2023)

Bachelor of Computer Application - BCA (2021 - 2021)