Mba

Dynamic and results-oriented professional with comprehensive internship experience at Internshala, specializing in project management, operational strategy, and customer service. Proven track record of enhancing training methodologies, optimizing internal workflows, and fostering cross-functional team collaboration. Adept at implementing marketing strategies and driving continuous improvement across program lifecycles to achieve institutional and organizational goals.

Strategy Management Trainee - Internshala - Remote

(2025-01 - 2025-06)

• Spearheaded the development and refinement of onboarding and training materials for new employees, decreasing ramp-up time.
• Coordinated and facilitated weekly cross-functional meetings to align on critical project deliverables, timelines, and operational updates.
• Enhanced client satisfaction scores by effectively addressing customer service initiatives, feedback loops, and escalated inquiries.

Management Trainee - Internshala - Remote

(2024-04 - 2024-10)

• Created targeted instructional and training modules to support the seamless integration of incoming program interns.
• Managed day-to-day program workflows and operations to ensure strict adherence to internal project timelines and milestones.
• Collaborated closely with department heads to audit and optimize internship program delivery processes.

Bachelor of Business Administration (BBA) - Sales & Marketing - Shoolini University (2023-08 - 2026-08)