Md Ashhar

Customer-focused Customer Care Executive with nearly 3 years of experience in customer relationship management, inbound & outbound calling, customer support, complaint handling, service coordination and emergency assistance. Skilled in customer follow-ups, service reminder calls, AMC sales, feedback collection, CRM support and customer query resolution.

Customer Relationship Executive - Euler Motors - New Delhi

(2023-07 - 2025-04)

• Prepared calling data in Google Sheets.
• Collected customer feedback after service.
• Made outbound calls to existing customers to sell AMC.
• Made outbound calls for service reminders.
• Congratulated new customers.
• Arranged mechanics/tow facility.
• Escalated customer issues through email.

Customer Support Executive - Medulance Healthcare

(2025-05)

• Attended inbound calls for ambulance booking.
• Collected patient information and coordinated dispatch.
• Provided ambulance status updates.
• Maintained records and resolved customer queries.

B.Tech - Civil Engineering - MDU University, Haryana (2021)

Senior Secondary - BSEB (2015)

Secondary - BSEB (2013)