MD Aslaf Khan

Certified IT Operations and Salesforce Professional with 9+ years of experience in data management, compliance, and project delivery. Skilled in Azure, Power BI, and Salesforce development, with a strong focus on delivering high-quality, user-friend

IT Operation Senior Data Analyst

Accenture

Full-timeSep 2022 to Present (2 years 3 months)

1 Month Notice Period

• Contributed to the end-to-end lifecycle management of 3 critical projects, collaborating closely with cross-functional teams to ensure 100% on-time delivery and achieve reduction in project costs. • Led a team of 4 in enhancing accessibility features for Power BI and QlikView applications, resulting in a increase in usability ratings among disabled users. • Collaborated with 20+ global stakeholders to identify key project needs, delivering tailored solutions that improved user experience scores and increased stakeholder satisfaction.

Top 5 key skills:Azure Data Factory,Azure DevOps,Power BI,QlikView Development,Azure Databricks

Sr. Data Analyst

Accenture Solutions Pvt Ltd

Full-timeJul 2019 to Oct 2022 (3 years 4 months)

Managed databases and tailored tables in Azure Cloud as per stakeholder requirements, gaining proficiency in Azure services like Azure Data Factory, Azure Notebook, and Azure Storage. Executed Continuous Integration and Continuous Delivery (CI/CD) processes for efficient software development and deployment. Maintained and developed analytics dashboards hosted on QlikView, enhancing data visualization capabilities.

IT Operations Analyst

Accenture

Full-timeFeb 2017 to Jul 2018 (1 year 6 months)

• Perform activities related to technical maintenance and administration of the IT Infrastructure - Provide basic OS support, Database and network & backup support - Provide proactive monitoring and troubleshooting of the Landscape - Execute projects when requested - Ensure all proper change management and problem management processes are followed - Share knowledge and lessons learned - Compile statistics & graphs for monthly reports to show trends and optimize systems - Assist in the definition and implementation of process improvement

Microsoft Escalation engineer.

Microsoft

Full-timeNov 2014 to Feb 2017 (2 years 4 months)

Conducted advanced troubleshooting, issue analysis, and documented Windows server issues reported by enterprise end-users.

Escalation Engineer

Convergys

Full-timeNov 2014 to Nov 2014 (1 month)

Working for Microsoft as an escalation engineer.

Bachelor of Engineering (B.E)