Worked on window server, troubleshooting the performance issue.
Joined as an associate and working on call process with technical level of Service.
Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
Received multiple appreciations for demonstrating excellence in Teamwork.
Configuring printers through crest and NSM.
follow up with the tickets with recommendations and action plans.
Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
Top performer on stack in all periods for this year in my job role.
Mentored callers by answering technical questions and teaching detailed process.
Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
Efficiently responded to internal and external responsibility in a timely manner.
Accurately documented all technical support and customer's help-desk interaction.
Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
.
Experience
Worked on window server, troubleshooting the performance issue.
Joined as an associate and working on call process with technical level of Service.
Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
Received multiple appreciations for demonstrating excellence in Teamwork.
Configuring printers through crest and NSM.
follow up with the tickets with recommendations and action plans.
Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
Top performer on stack in all periods for this year in my job role.
Mentored callers by answering technical questions and teaching detailed process.
Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
Efficiently responded to internal and external responsibility in a timely manner.
Accurately documented all technical support and customer's help-desk interaction.
Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
.
Education
Worked on window server, troubleshooting the performance issue.
Joined as an associate and working on call process with technical level of Service.
Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
Received multiple appreciations for demonstrating excellence in Teamwork.
Configuring printers through crest and NSM.
follow up with the tickets with recommendations and action plans.
Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
Top performer on stack in all periods for this year in my job role.
Mentored callers by answering technical questions and teaching detailed process.
Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
Efficiently responded to internal and external responsibility in a timely manner.
Accurately documented all technical support and customer's help-desk interaction.
Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
