Md Imran

Qualified Customer Service Representative with over 2 years in fast-paced customer service, call center environments and official environment. As a customer service representative and Office admin I am personable good at building loyal relationships, solving problems, and Increasing Sales. I also excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.

Customer Service Representative - V3 Outsourcing pvt. Ltd. - Kolkata

(2021-09 - 2022-12)

• Contact customer to follow up on purchases, suggest new electricity and gas inform up coming best offer.
• Promote business as superior provider committed to efficiency and accuracy when engaging with customers.
• Answer product questions with up-to-date knowledge of sales.

Customer Care executive - Shysha enterprise pvt. Ltd. - Kolkata

(2023-03 - 2024-01)

• Assisted customers with Internet problem for US citizen.
• Answered average of 100 calls per day, addressing customer inquiries, solving problems and providing new product information.
• Contacted customer to follow up on purchases, suggest and new internet connetion offer.
• Maintain all office data in excel and employee attendance and all office work like employee document.

FLIGHT PREPARATION OPERATIONS (store keeper) - Emirates flight catering. - Dubai

(2024-02 - 2025-10)

• Inventory management (receiving, tracking, and stocking), warehouse organization, and maintaining accurate records.
• Maintenance all the stock and send to the preparation team.

10th (Secondary school) - Central model high school (2018)

12th (High secondary) - Shree Digambar jain vidiyalay kolkata (2020)