Md Miraj

Highly motivated logistics leader with extensive experience in team management and process optimization. Proven track record of enhancing operational efficiency and ensuring exceptional customer satisfaction. Demonstrated ability to lead large teams, streamline processes, and solve complex problems in dynamic environments.

Operation Incharge - GENEX LOGISOLUTIONS PVT LTD - Delhi-NCR

(2023-02)

• Lead daily warehouse operations, including inbound, outbound, and sorting functions.
• Achieved a 15% increase in operational efficiency through process enhancements.
• Handling over all operation, inbound & outbound process in Delhi-NCR.
• Co-ordination & follow up with customer on daily basis.
• Daily coordination with various departments such as Finance, Customer follows up.
• On-time dispatch and arrival of vehicles Line Hauls.
• Resolving client escalations on time and ensuring No-Excuse Service level.
• Daily coordinate with online team for online orders with SLA time.
• Manage warehouse with warehouse team.
• Check all inventory in monthly basis with warehouse team.

Intermediate - Bihar School Examination Board (BSEB) (2022)

High School - Bihar School Examination Board (BSEB) (2020)