Md Sameer Alam
Cafe Operation Supervisor
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About
Dedicated hospitality professional with 5+ years of experience in café and restaurant operations across India and Saudi Arabia. Experienced in managing daily outlet operations, supervising staff, handling financial reconciliation, preparing sales reports, and ensuring excellent customer service. Proven ability to maintain smooth workflow, revenue accuracy, and high service standards in fast-paced environments.
Experience
COFFEE SHOP PROJECT BASE
Café Operation Supervisor
Al Jubail Saudi Arabia | Sep 2025 - Feb 2026
Managed complete daily café operations including sales, staff, and inventory. Supervised a team of 5 staff members and prepared weekly duty rosters. Prepared daily & weekly sales reports using MS Excel. Performed accurate end-of-day cash and card reconciliation. Monitored stock levels and handled local purchasing. Ensured hygiene, safety, and customer service standards.
ALFANAR COFFEE CAFE
Café Supervisor
Al Jubail Saudi Arabia | Oct 2021 - Nov 2024
Managed dine-in and drive-thru service operations. Operated POS system and handled cash/card transactions. Maintained beverage quality and service consistency. Supported smooth operations during peak service hours.
VANGARD HOSPITALITY (KERALA CAFE)
Restaurant Cashier
Pune India | Oct 2018 - Sep 2021
Operated POS system for billing and order management. Handled cash, card, and digital payments securely. Prepared daily sales reports and shared data with management. Coordinated with service and kitchen team for smooth order flow.
Education
M O ACADEMY HIGH SCHOOL Secondary School 10th Jamshedpur 2016
Karim City College Higher Secondary School 12th Jamshedpur 2018
