Meena K

Accounts Receivable Analyst with experience in collections, cash application, dispute management, DSO improvement. Seeking to contribute to efficient AR operations, compliance, and customer satisfaction in a global finance setup.

Collection Analyst (CFS - COLLECTION - SAP FICO) at AVANTOR (2023-08 – 2025-07)

• Managed invoicing and billing processes, ensured timely collections through proactive customer follow-ups, reconciled account discrepancies, and supported preparation of AR ageing and financial reports.
• Handled customer disputes related to billing discrepancies and payment issues, coordinating with internal finance and internal team for resolution within SLA.
• Performed credit analysis and risk assessments to evaluate customer exposure and support collection strategies.
• Monitored ageing reports, overdue balances, and payment trends to improve cash flow and reduce outstanding receivables.
• Collaborated with teams to share billing, adjustment, and collection details, working closely with sales, customer service, cash applications, disputes, and billing teams, as well as external customers, to resolve payment issues efficiently.
• Identified recurring dispute patterns and contributed to process improvements that enhanced resolution efficiency and customer satisfaction.

Disputes management - Government clients (EUROPE) at AVANTOR (2023-08 – 2025-07)

• Managed and resolved invoice and payment disputes by coordinating with internal teams
• Investigated pricing, quantity, tax, and billing discrepancies to ensure accurate resolution and timely closure.
• Worked extensively on SAP FICO to analyse dispute root causes and update resolution status.
• Reduced outstanding balances by prioritised high-value and aged disputes for faster resolution.
• Supported month-end activities by closing pending disputes and reconciling customer accounts.

Collection Executive (Operations) at MOOVE (2022-10 – 2023-04)

• Collecting the weekly rent from the DP's and maintain the percentage of overall.
• Involving into the low performance of the particular DP's and issuing the concerns.
• Identifying & solving the queries of the customer related to calculation of the payment.
• Taking the innovative to maintain and develop of the collection percentage according to the concerns.
• Analysing day to day operations and motivating the team to archive the target.
• Maintaining & analysing the records of each and every transactions.

MBA in Finance & HR – SIIMS (Anna university) (2020 – 2022)

B.COM in Professional Accounting – STC (Bharathiar University) (2017 – 2020)