Megha Shree R

Finance operations professional with 11 years of experience in transaction processing, client servicing, forex operations, documentation, KYC, payment collection and MIS reporting within financial services. Skilled in overnight reports tracking, remittance follow-up, confirmation processing and branch coordination. MBA in Finance with strong analytical abilities and a focus on accuracy, compliance, operational efficiency and customer satisfaction.

OPERATIONS EXECUTIVE (TRANSACTION SUPPORT) - ORIENT EXCHANGE & FINANCIAL SERVICES PVT. LTD

(2024-03 - 2025-12)

• Track and process overnight reports including transaction status, confirmations and exception reports to ensure timely operations.
• Follow up with clients for payment processing, remittance follow-up and service request resolution.
• Handle KYC verification, documentation review and payment collection in compliance with internal policies and regulatory guidelines.
• Process Forex orders and transactions ensuring accuracy, completeness and timely execution.
• Prepared and analyze currency transaction reports using Excel Pivot Tables for operational tracking and management reporting.
• Send customer confirmations and request additional documentation as required for smooth transaction processing.
• Coordinate with nearest branches for customers and transfer requests for convenience and efficient service.
• Ensure end-to-end transaction lifecycle management including order processing, confirmations, documentation and closure.
• Maintain accurate records and MIS reports including EOD reports for daily operational monitoring.
• Collaborate with internal teams to resolve issues, manage escalations and ensure customer satisfaction.
• Ensure compliance with AML, KYC and internal control policies to mitigate operational risks.
• Process AD1 (Authorised Dealer Category – I) transactions in accordance with RBI guidelines, including documentation, reporting and regulatory compliance.
• Ensure AD1 related remittance, forex and trade transactions are executed accurately and reported within prescribed timelines.

MASTER OF BUSINESS ADMINISTRATION (FINANCE) - Finance - Jain University (2024-01 - 2026-05)

BACHELOR OF COMMERCE (B.COM) - Commerce - PES University (2020-08 - 2023-09)

PRE-UNIVERSITY (COMMERCE) - Commerce - PES PU College (2020-05)