Mehak Ganjoo

Detail-oriented Business Analyst with 8+ years of experience in requirement gathering, stakeholder management, Agile methodologies, and process improvement. Proven ability to collaborate with cross-functional teams to deliver scalable, data-driven business solutions and improve operational efficiency.

Business Analyst - Barclays - Pune

(2021-11)

• Led end-to-end requirements gathering and analysis for workflow automation and digital transformation initiatives, identifying opportunities for automation to improve operational efficiency and reduce manual effort.
• Designed Appian process models, interfaces (SAIL), and workflows to automate business processes across operations and compliance functions.
• Conducted process discovery workshops and mapped AS-IS and TO-BE business processes to identify intelligent automation and optimization opportunities.
• Collaborated with product owners, developers, architects, and QA teams to deliver digital workflow and automation solutions in Agile environments aligned with business objectives and operational workflows.
• Conducted impact assessments, gap analysis, feasibility studies, and ROI analysis for automation initiatives.
• Defined and tracked KPIs, operational metrics, and benefits realization, and supported change management and user adoption.
• Acted as the primary liaison between business stakeholders and technical teams, ensuring clear communication, requirement alignment, and successful project delivery.

Automation Engineer - Barclays - Pune

(2021-06 - 2021-11)

• Supported design, testing, and deployment of intelligent automation solutions using Blue Prism, UiPath, and Decipher.
• Created and maintained workflow documentation, reusable automation components, and process specifications.
• Assisted in integrating automation solutions with APIs and enterprise systems using tools such as Postman and Insomnia.
• Worked with Agile delivery teams using JIRA, Confluence, and ServiceNow for sprint tracking, defect management, and collaboration.

Automation Developer - Barclays - Pune

(2018-07 - 2021-06)

• Designed and implemented RPA solutions to automate high-volume business processes and improve operational efficiency.
• Delivered large-scale data migration automation initiatives, reducing timelines by 75% and improving accuracy to ~90%.
• Built Proof of Concepts (POCs) to evaluate automation feasibility, business impact, and optimization opportunities.
• Collaborated with stakeholders to gather business requirements and translate them into technical automation designs.

Masters of Technology - Data Science - Birla Institute of Technology and Science (2021-11 - 2023-10)

Bachelors of Technology - Computer Science - Cummins College of Engineering for Women (2014-06 - 2018-06)