Mehndi Raza Chhatriwala

Motivated Cybersecurity Analyst with hands-on experience in Vulnerability Assessment and Penetration Testing (VAPT), Web Application Security, Network Security, and the OWASP Top 10. Practical exposure to security testing using Kali Linux, Burp Suite, Nmap, Wireshark, and Metasploit. Skilled in identifying vulnerabilities, validating security findings, and preparing professional vulnerability assessment reports with risk ratings and remediation guidance.

Customer Service Executive - Star Union Dai-ichi Life Insurance

(2021-08 - 2022-08)

• Managed customer interactions, resolved service inquiries, generated sales leads, and maintained updated customer records.

Phone Banking Officer - ICICI Bank

(2020-02 - 2021-02)

• Handled credit card queries, processed EMI conversions, managed fee reversals, and ensured compliance with banking procedures.

Guest Service Executive - Al-Imaan Tours & Travels

(2018-05 - 2019-11)

• Assisted clients with travel bookings, verified passport and visa documentation, and managed front desk operations.

Certified Cybersecurity Analyst (CCA) - Institute of Information Security, Thane (2026-02 - 2026-07)

Bachelor of Commerce - B.Com - University of Mumbai (2018)

Higher Secondary Certificate - HSC - Maharashtra State Board (2015)

Secondary School Certificate - SSC - Maharashtra State Board (2013)