Menaka R
Looking for opportunities
Talent
ChennaiMember since April 4, 2026
menaka.r25Billing & Invoicing ManagementClient Relationship HandlingData Analysis & Problem SolvingProcess OptimizationCommunication & CoordinationStrong attention to detailAbility to work under tight deadlinesQuick learning and adaptabilityProficiency in Excel and PDF management
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menaka.r25Billing & Invoicing ManagementClient Relationship HandlingData Analysis & Problem SolvingProcess Optimization
About
Detail-oriented and dedicated professional with over 9 years of experience in claims processing, digital print coordination, and data mining operations. Proven ability to manage complex workflows, ensure data accuracy, collaborate with cross-functional teams, and maintain high standards of quality and compliance. Strong skills in billing, invoicing, process optimization, and client communication.
Experience
Senior Datamining Executive - Toppan Merrill Pvt Ltd
(2021-01 - 2026-01)
- Created and maintained billing profiles in accordance with Statement of Work (SOW) requirements.
- Handled invoice adjustment cases with detailed analysis to meet client-specific needs.
- Processed updates including address changes, company name modifications, VAT ID updates, and contact/email revisions.
- Coordinated purchase order requests ensuring compliance with internal and client policies.
- Analyzed historical and upcoming billing cases to identify discrepancies and implement corrective actions.
- Resolved undelivered email issues through client detail verification and record updates.
- Conducted LinkedIn-based research to validate client employment details.
- Collaborated with sales teams to retrieve and update corrected client email information.
Senior Digital Print Coordinator - Toppan Merrill Pvt Ltd
(2017-01 - 2021-01)
- Managed multiple virtual machines simultaneously for efficient processing and timely task execution.
- Organized and maintained files, consistently completing tasks within strict 1-hour deadlines.
- Performed advanced Excel formatting, including page setup and layout optimization.
- Converted formatted Excel files into standardized PDF documents.
- Uploaded finalized documents to the designated data site while maintaining accuracy and protocol adherence.
Claims Associate - Toppan Merrill Pvt Ltd
(2016-01 - 2017-01)
- Designed and implemented a comprehensive claim-processing workflow for accurate capture of client identity and account details.
- Validated stock buy/sell transactions within claim periods by reconciling trade and settlement dates.
- Conducted document authenticity checks, including contract notes, broker statements, demat records, and bank proofs.
- Ensured compliance, accuracy, and audit readiness in all claim-related documentation.
Education
Bachelor of Commerce - Commerce - Tamil Nadu Open University (2016-01)
Skills
menaka.r25