Mewanlamlang Kharsahnoh

Ambitious and adaptable professional with a background in hospitality and customer-facing roles, aiming to build a career in sales, business development, or client relations by contributing strong communication, teamwork, and customer engagement skills.

Guest service associate at The Oberoi group (2025-08-04 – Present)

• Delivered exceptional food and beverage service while ensuring guest satisfaction.
• Assisted guests with menu recommendations and order service.
• Maintained table setup, buffet arrangements, and service standards.
• Demonstrated strong communication, teamwork, upselling, and guest service skills.
• Maintained high standards of grooming, hygiene, and luxury hospitality.
• Performed efficiently during high-volume service periods with professionalism.

Trainee at Novotel by Accor group (2023-10-20 – 2024-06-26)

• Assisted in Front Office operations, including guest check-ins, check-outs, and reservations.
• Supported Food & Beverage service, banquet setup, and guest interactions.
• Assisted kitchen operations while maintaining hygiene and food safety standards.
• Supported Housekeeping with room preparation, linen management, and cleanliness.
• Developed strong guest service, communication, teamwork, and operational skills.

Bsc in Hospitality and hotel administration – Institute of hotel management (2022 – 2025)

Humanities – MBOSE (2021 – 2022)