Michael John
Quality Assurance Analyst
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About
I am currently working as a Freelancer. Also, a full-time Quality Assurance Analyst for MNCs. I am currently exploring opportunities for UAE companies on-site/off-site. I have worked as Quality auditor for various customer service/support/content factcheck/ LLM & AI related projects with Tech Mahindra for 7 years consistently.
Please contact me (Nine Five Nine Nine Seven Four Five Seven Seven Nine) or Email at michaeljoh13@outlook
Experience
Tech Mahindra [Oct'2018 - May'2025 (7yrs)] as Senior Quality Analyst for customer service/support, LLM & AI related Google LLC projects, AT&T Enterprise accounts.
Airline schedule management project.
WNS Global Services [2016-2017] as Customer Support for Etraveli (swedish-norway project) managing Flight schedule management for end-to-end customers.
Education
Undergraduate (2011-2012) Don Bosco Technical Institute.
