Micheal Jebastin
Associate Engineer with hands-on experience in enterprise network monitoring, switch configuration, VLAN creation/modification and troubleshooting
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About
Associate Engineer with hands-on experience in enterprise network monitoring, switch configuration, VLAN creation/modification and troubleshooting, DHCP, wireless access point support, L3 VLAN troubleshooting, remote network support, OEM coordination and network maintenance. Experienced in supporting multi-plant network operations, stability testing, fault identification, reporting and escalation. Also possess a software development background in Core Java, Spring Boot, SQL and REST APIs.
Experience
Associate Engineer at Tata Communications (2025-03 – Present)
- Perform switch configuration, VLAN creation, modification and troubleshooting for enterprise network infrastructure.
- Configure and troubleshoot controller-based Wireless Access Points and resolve connectivity-related issues.
- Troubleshoot DHCP-related issues, IP allocation and user connectivity problems.
- Monitor and troubleshoot camera uplink VLAN and connectivity issues across multiple plants.
- Troubleshoot user-end VLAN issues and resolve network connectivity problems.
- Support Production Network L3 VLAN creation and user-end VLAN troubleshooting.
- Provide remote network support for active and passive network issues across multiple plants and group companies.
- Coordinate with OEM vendors for issue resolution, escalation and technical support based on the escalation matrix.
- Perform regular network patching, configuration, troubleshooting and maintenance activities.
- Support configuration management and automation activities as required.
- Coordinate with HO/backend support teams for complex issues requiring additional technical assistance.
- Perform network testing, stability checks, fault identification and connectivity troubleshooting.
- Prepare weekly/monthly network reports and technical updates; participate in monthly Program Manager reviews.
Education
Bachelor of Engineering (B.E.) in Computer Science and Engineering – The Indian Polytechnic College (2021 – 2024)
Diploma in Mechanical Engineering in Mechanical Engineering – PET Engineering College (Anna University Affiliated) (2019 – 2021)
SSLC (2018 – 2018)
