Milan Shah

A result-oriented professional with nearly 27+ years of experience in HR Technology: HCM and Payroll Software Implementation, Payroll Management, Salary Processing, Statutory Compliance, Audits, Vendor Management, Contract Labour Management System etc VMS, RTOS, MIS Reporting & Documentation.

Scaling New

Heights of Success with hard work and dedication and leaving a mark of excellence on every step; to work for assignments which involve analytical capabilities and professional growth. I believe I am a team player and have the ability to quickly adapt and settle down and contribute positively in a new work place. I am having good expertise in Time & Attendance Management (Shift System), Leave Management, HRMS modules – Recruitment, PMS, Core, LMS, Confirmation, Separation, Payroll, Contract Labour Management System

Senior Manager Human Resources at Cadila Pharmaceuticals Limited (2026-01 – Present)

HR Systems Management: Oversee the administration, configuration, and optimization of HR systems, including Uknowva, UKG (Ultimate Kronos Group), Phenom etc. HR processes digitalization and overseeing implementations of HR technologies like Uknowva, UKG, Phenom etc. by liasoning with Corporate HR for their business needs, strategy, development, configuration, testing, implementation, upgrades, enhancements and integration of all human resource information systems.

• Ensure data integrity, accuracy, and security across all HR systems
• Manage system upgrades, patches, and enhancements, coordinating with IT and vendors as needed
• Develop and maintain system documentation, including process flows, configuration settings, and user manuals
• Provide technical support and troubleshooting for HR staff and employees related to HR systems
• Trains stake holders and users on system utilization
• Lead HR IT projects, including system implementations, upgrades, and integrations, from initiation to closure
• Define project scope, objectives, and deliverables, in collaboration with HR stakeholders
• Develop project plans, timelines, and budgets, and track progress against established metrics
• Manage project risks, issues, and changes, and escalate as appropriate
• Ensure projects are completed on time, within budget, and to the satisfaction of stakeholders
• Manage relationships with HR IT vendors, including Uknowva, UKG, and Phenom
• Evaluate vendor performance, ensuring adherence to service level agreements (SLAs) and contractual obligations
• Negotiate contracts, renewals, and pricing with vendors
• Collaborate with vendors to resolve technical issues, implement system enhancements, and stay abreast of product roadmaps
• Monitor vendor invoices and ensure accurate billing
• Identify opportunities to streamline HR processes and improve efficiency through technology
• Develop and implement automated workflows and self-service tools to reduce manual effort and improve the employee experience
• Evaluate and recommend new HR technologies to support evolving business needs
• Develop and maintain HR reports and dashboards to provide data-driven insights to HR and business leaders
• Analyze HR data to identify trends, patterns, and areas for improvement
• Ensure compliance with data privacy regulations and company policies
• Work closely with HR Business Partners, Talent Acquisition, HR Shared services, and other HR functions to understand their system needs and provide effective solutions
• Partner with the IT department to ensure seamless integration of HR systems with other enterprise applications
• Communicate effectively with stakeholders at all levels of the organization

Project Manager – People Operations and Technology at Workcell Solutions Private Limited (Zeno Health) (2024-05 – 2024-12)

Manager HR (HRTech) / System Excellence at Aarti Industries Limited (2017-08 – 2024-04)

Leader (Senior Executive - People Energy Process) at Galaxy Surfactants Limited (2012-08 – 2017-08)

Senior Manager Implementation HR Practice - HRMS & Payroll (Group Company Transfer) at GTL Limited (a part of Global Group Enterprise) (2011-10 – 2012-08)

Senior Manager Implementation HR Practice - HRMS & Payroll at Global ProServ Limited (A Subsidiary of GTL Limited – a part of Global Group Enterprise) (2008-06 – 2011-09)

Assistant Manager Implementation - HRMS & Payroll Software (Adrenalin) at Adrenalin eSystems Limited (A Polaris Group Company) (2006-06 – 2008-06)

Business Head / Implementation Head at HRMantra.com (2006-01 – 2006-05)

Technical Support Analyst at Triple Point Technology (I) Pvt. Ltd. (2005-08 – 2006-01)

Software Engineer - Applications at Health Prime Services India Private Limited (Health Prime International) (2005-01 – 2005-07)

International Marketing Manager at Salama Pharmaceuticals Limited (Dar Es Salaam, Tanzania) (2003-02 – 2005-01)

International Marketing Manager for UK based company Neomedic Limited, covered Ghana, Uganda, Sudan, Burundi, South Africa and Tanzania

Senior Implementation & Technical Support Consultant at Vedika Software Private Limited (2001-11 – 2003-01)

Trainee Consultant at DSQ Software Limited (2001-03 – 2001-09)

Progress Programmer -ERP Mfg/Pro

Implementation & Technical Support Consultant at Vedika Software Private Limited (1997-12 – 2001-02)

Technical Support Consultant (Implementation and Support of HRMS and Payroll Software -Perks with Vedika Software Pvt. Ltd)

Bachelor of Engineering in Metallurgy – Bengal Engineering College (D.U) (1997)

B.Sc – St. Xavier's College (Calcutta University) – Calcutta (1992)

Higher Secondary (12th) – Shree Jain Vidyalaya (WBCHSE) – Calcutta (1989)

Madhyamik (10th) – Julien Day School (WBBSE) – Calcutta (1987)