Milana Stephen

Content moderation, Policy Enforcement, MS Excel spreadsheet. Risk mitigation, experienced in identifying abusive trends or working in news or policy with a passion for international issues, including freedom of expression and online controversial content.

Senior Advisor - Concentrix Daksh Limited Company

4 years of experience in non-voice process.

Content Moderator - Concentrix Daksh Limited Company

Experienced Content Reviewer with expertise in evaluating apps for quality and compliance.

• Proficient in identifying policy violations, inappropriate content, and ensuring adherence to guidelines.
• Strong attention to detail with the ability to maintain accuracy.
• Skilled in providing actionable feedback to enhance quality and user experience.

Client Coordinator - Concentrix Daksh Limited Company

• Maintained detailed logs and reports to track moderation trends, flag recurring issues, and suggest process improvements.
• Collaborated with product and policy teams to align moderation tools and workflows with client expectations.
• Built trust with clients by being responsive, transparent, and proactive—especially during high-volume or crisis periods.

SSLC and PUC - Junior College Madikeri

B.com - Commerce - Mahathma Gandhi Memorial Degree College Kushalnagar

M.com - Finance - Jnana Kaveri PG centre Chikka Aluvara, Mangalore University