Misa Sajan

Results-oriented professional with a Bachelor's degree in Electronics & Communication Engineering and over four years of experience in business development, client relationship management, procurement, and operational support. Currently pursuing an MBA in Healthcare Management and a course in Digital Marketing, with a strong interest in healthcare operations, digital marketing, hospital administration, supply chain management, and patient-centered service delivery. Skilled in SEO, social media marketing, WordPress, Google Search Console, AI-powered content creation, stakeholder management, vendor coordination, business growth strategies, and process improvement.

Seeking opportunities to leverage technical, business, healthcare management, and digital marketing expertise to contribute to organizational growth and excellence.

Business Development Manager at Excel Systems (2014-11 – 2018-04)

• Acquired new customers and expanded IT product and service business opportunities.
• Maintained strong relationships with existing clients and provided technical support.
• Analyzed customer feedback and recommended service improvements to increase satisfaction.
• Managed supplier relationships, procurement processes, and hardware sourcing.
• Negotiated pricing and ensured cost-effective purchasing strategies.
• Handled server spare transactions and maintained hardware inventory records.
• Processed purchase orders and ensured timely delivery of components.
• Performed installation inspections and troubleshooting of desktop systems.
• Managed billing and financial entries using Tally software.

Apprentice at V-Guard Industries Limited (2013-07 – 2014-06)

• Worked with the ISO 9001:2008 team within the R&D department.
• Prepared schematic diagrams and PCB layouts using PADS software.
• Conducted design validation tests including lifecycle and application-level testing.
• Delivered evaluation boards and supported engineering evaluation activities.

Apprentice at Kerala State Electricity Board Ltd (2013-02 – 2013-06)

• Assisted in scheduling maintenance activities for electrical equipment in 110kV substations.
• Supervised maintenance tasks involving transformers, current transformers, and potential transformers.

MBA in Healthcare Management – Jain University (2024 – 2026)

Course in Digital Marketing(AI) – Entri Elevate

B.E. in Electronics & Communication Engineering – Gnanamani College of Technology (2008 – 2012)

Higher Secondary Education – Kerala State Board (2006 – 2008)

SSLC – Kerala State Board (2005 – 2006)