Mithun Kumar
Senior SDET / Automation Architect — Airline Domain (DCS · GDS · Loyalty · IRROPS)
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About
SDET with 8 years in test automation, including 5 years dedicated to the airline domain on the United Airlines account. Deep, hands-on coverage across the full passenger journey — GDS reservations and ticketing, DCS check-in and boarding, seat and SSR servicing, loyalty accrual and redemption, and IRROPS service recovery and compensation. Architects test infrastructure across UI, API, messaging and database layers in Java and Python, and built HyperTest Pro, an internal automation and evidence-generation framework adopted as the team-wide standard for test delivery and release sign-off.
Also builds AI-assisted QA tooling — including Snap2Doc, a desktop evidence-and-defect suite with Jira and LLM integration, and an LLM-driven agentic test framework. Accountable QA owner on Go/No-Go release decisions.
Experience
Senior Automation Engineer / SDET at ValueLabs (2021-08 – Present)
Client: United Airlines — Booking, Check-In, Seat Servicing, Rewards & Service Recovery Platforms
- Delivered UI, API, messaging and database test coverage across United Airlines’ booking, check-in and rew
