Mo Azhar

Result-oriented Logistics & Operations professional with over 2+ years of experience in hub management, shift execution, and team leadership within the ecommerce and quick-commerce sectors. Proven track record of managing daily warehouse workflows, dispatch timelines, inventory accuracy, and leading cross-functional teams to achieve peak operational efficiency.

Hub Lead - FreshToHome

(2023-01 - 2024-01)

• Managed day-to-day operations of the delivery hub, ensuring 100% compliance with delivery timelines.
• Supervised floor teams and delivery executives, optimizing shift schedules for maximum productivity.
• Monitored stock movement, inventory reconciliation, and minimized operational leakages/shrinkage.

Night Shift Incharge - Zepto

(2021-10 - 2023-01)

• Spearheaded night shift operations at a high-volume dark store, ensuring seamless order processing and dispatch.
• Handled inventory tracking, stock audits, and managed a team of pickers, packers, and riders under strict TAT (Turnaround Time) pressures.
• Resolved real-time operational bottlenecks to maintain excellent dispatch accuracy.

Team Leader - NSB BPO Services

(2021-01 - 2021-09)

• Led and motivated a team of associates to meet daily operational targets and performance metrics.
• Conducted performance reviews and provided constructive feedback to improve overall team efficiency.

Telesales Executive - Haachi India Marketing Pvt Ltd

(2020-01 - 2021-01)

• Managed customer outreach, sales pitches, and relationship management to drive business revenue.

Bachelor of Commerce - B.Com - D.B.R.A.U (2022)

12th Standard - U.P. Board, Allahabad (2018)

10th Standard - U.P. Board, Allahabad (2016)