Mohamed Siddiq

Retail Sales Assistant with 2 years' experience, skilled in building trusting customer relationships and effectively upselling products and services.

Sales Executive at Bismi Home Appliances (2024-10 – Present)

Took a supervisory role on a day-to-day basis in a fast-paced retail environment, achieved personal sales targets in line with KPI objectives, and supported the Store Manager with recruitment and training.

• Took a supervisory role on a day-to-day basis in a fast-paced retail environment
• Achieved personal sales targets in line with KPI objectives
• Supported the Store Manager with recruitment and providing on-the-job training
• Created a welcoming environment and provided excellent customer service
• Ordered and managed stock
• Served and assisted customers on checkouts
• Answered the phone and helped with queries/complaints, remaining professional at all times

Sales Executive at Al Ahad Collection (2022-06 – 2024-07)

Took inbound calls, dealt with questions efficiently and effectively, input data into CRM system, and upsold services to customers.

• Took inbound calls, dealt with questions efficiently and effectively and input data into the CRM system
• Gave customers the correct advice, and after understanding their needs, up-sold services and turned objections into sales opportunities
• Assisted in training new members of staff
• Cold-called customers to up-sell services
• Worked to ensure all individual and team targets were met
• Developed a number of incentives for team members to achieve targets

Office Staff at Noor Steel (2021-07 – 2022-03)

Provided administrative and clerical support, performing tasks like answering phones, managing mail and schedules, handling data entry, maintaining files, and ensuring office supplies are stocked.

• Provides administrative and clerical support, performing tasks like answering phones, managing mail and schedules, handling data entry, maintaining files, and ensuring office supplies are stocked to support the smooth daily operation of the office
• Their duties are vital for keeping business operations efficient and organized

12tg – Government welfare boys higher secondary school (2012-06 – 2013-04)

Ba English in English – Jamal Mohamed college (2014-06 – 2017-04)