Mohammad Ismail

SAP MM Functional Consultant with around 4 years of experience, specializing in incident management and master data management. Highly results-driven, with strong analytical and problem-solving skills that enhance procurement operations. Skilled in preparing functional specification documents and delivering effective user training, ensuring adherence to best practices and supporting continuous improvement across SAP environments.

SAP MM Consultant - HCLTech - Noida, India

(2022-08)

Project Name: Under Armour. Role: Consultant

• Handles incident management using tools like ServiceNow, ensuring timely resolution of issues.
• Worked for a fashion retail client on support project
• Worked on a daily incident related to FMS and SNC.
• Involved in preparing functional specifications, managing change requests (CRs), and coordinating with ABAP developers for implementing custom enhancements
• Manages and maintains master data such as material master, vendor master, purchasing info records, and source lists, specifically in SAP Retail environments
• Responsible for performing Functional Unit Testing (FUT) and User Acceptance Testing (UAT) related to changes request, Defect & Enhancement as per the business requirement.
• Works closely with technical teams to debug issues, analyze ABAP code, and ensure smooth issue resolution and system performance
• Monitors IDOC processing and resolves related errors in procurement and inventory flows
• Provides training, documentation (SOPs), and guidance to end users to promote effective use of SAP MM functionalities
• Ensures alignment with SAP best practices, conducts gap analysis, and contributes to continuous process improvements
• Provided support and resolved tickets in SAP SNC, managing supplier collaboration, purchase orders, and ASN processes
• Understanding of SAP GTS modules and their integration with SAP ECC/S4HANA for trade compliance
• Good knowledge of the Service Now Tool used for incident management.

B.Tech - Computer Science Engineering - Integral University Lucknow (2021-12)

Higher Secondary Examination - PCM - Public Inter College Moradabad (2015-07)

Secondary Examination - Public Inter College Moradabad (2017-07)