Mohammad Tabrez

Dynamic team leader with strengths in employee training and performance enhancement. Mentors staff to maximise capabilities and fosters a collaborative environment to achieve targets. Prioritises safety and quality to ensure optimal service delivery.

3 years in Amazon Tabrez - Amazon Tabrez - Hyderabad, India

(2023-11 - 2026-06)

• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Trained and mentored employees to maximise team performance.
• Prepared range of written communications, documents and reports.

Intermediate - Falaknuma Junior College (2022-03 - 2022-06)

Certificate of Higher Education - Branch Of Knowledge Indo Embassy High School, Mohammed Nagar - Anyar UL Uloom Junior And Degree College (2022-03 - 2026-06)