Mohammad Zahid

To work with a reputed organization in the retail sector where I could embark a career which will enable me to exploit my professional education and functional talents in the best possible way and help me to enhance my professional skills. My ambition is to contribute towards the growth of the institution and my career too.

Retail Sales Associate - Delhi Duty Free Services Pvt Ltd. - New Delhi

(2024-01 - 2024-09)

Senior Brand Promoter - Abin Bev - Gurgoan G tawn wines

(2023-03 - 2023-12)

Brand Promoter - The Cellar (Pernord Ricard) - Delhi Indra Gandhi International Airport at T3, T2, T1

(2021-11 - 2022-08)

Senior Retail Sales executive - Fab India - Select City Mall, Saket

(2021-01 - 2021-10)

Senior Fashion Consultant - Aero City Central - near Delhi International Airport

(2016-08 - 2020-12)

Retail Sales Associates - Ishana Welness India Pvt. Ltd. - Delhi International airport terminal T3

(2015-06 - 2016-06)

Retail Management

• Implementing visual merchandising activities like showroom display, stock arrangement in an attractive manner to create effective visual impact for higher conversion.
• Conducting regular audit by coordinating with various internal sections for smooth flow of operations as per the quality standards.

Customer Servicing

• Ensuring high quality services, resulting in optimum resource utilization for max Service quality.
• Ensuring maximum customer satisfaction by closely interacting with in-house & potential guest to understand their requirements & customizing products & services with optimum resource.
• Reviewing & interpreting the market trends/client feedback to attune the business strategies.

Revenue Generation

• Achieves sales targets and ensures profitability of the store Keeps costs low budgeting the expenses.

Operations

• Ensures that all the activities during store opening and store closing are adhered to.
• Makes sure that minimum numbers of manual bill separated.
• Coordinates with ITon issues relating to cashing, schemes etc.

Controlling Shrinkage

• Develops systems to control pilferage/shoplifting.
• Controls damages on the floor, with the help ofstaff.
• Identification of the merchandise likely to be pilfered.
• Identify in gathered as in the store where security is to be beefed-up.

Inventory Management

• Coordinates with warehouse in charge for stock movement both inward & outward.
• Ensures that all the sections through an efficient ordering system maintain optimum stock levels.
• Ensures the nothing should move out of the store without a proper delivery challan & paper work.

Job Responsibilities

• Responsibilities for the sales transaction at given section / store.
• Consistent achievement of sales target per month in supervision of store management team from head office handling customer queries regarding payment and goods return.
• Responsibilities for all the promotion transaction carried out with customer
• Keeping account of the mode of payment made by the customer at the pos counter.
• Handling of customer complaints
• Receiving of stock and keeping it on the floor in a proper manner.
• It into customer and take care of receiving and dispatch to keep the records up dated for any report

BA - Delhi University

12th - C.B.S.E (2006)

10th - C.B.S.E (2003)