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Retail Management
- Implementing visual merchandising activities like showroom display, stock arrangement in an attractive manner to create effective visual impact for higher conversion.
- Conducting regular audit by coordinating with various internal sections for smooth flow of operations as per the quality standards.
Customer Servicing
- Ensuring high quality services, resulting in optimum resource utilization for max Service quality.
- Ensuring maximum customer satisfaction by closely interacting with in-house & potential guest to understand their requirements & customizing products & services with optimum resource.
- Reviewing & interpreting the market trends/client feedback to attune the business strategies.
Revenue Generation
- Achieves sales targets and ensures profitability of the store Keeps costs low budgeting the expenses.
Operations
- Ensures that all the activities during store opening and store closing are adhered to.
- Makes sure that minimum numbers of manual bill separated.
- Coordinates with ITon issues relating to cashing, schemes etc.
Controlling Shrinkage
- Develops systems to control pilferage/shoplifting.
- Controls damages on the floor, with the help ofstaff.
- Identification of the merchandise likely to be pilfered.
- Identify in gathered as in the store where security is to be beefed-up.
Inventory Management
- Coordinates with warehouse in charge for stock movement both inward & outward.
- Ensures that all the sections through an efficient ordering system maintain optimum stock levels.
- Ensures the nothing should move out of the store without a proper delivery challan & paper work.
Job Responsibilities
- Responsibilities for the sales transaction at given section / store.
- Consistent achievement of sales target per month in supervision of store management team from head office handling customer queries regarding payment and goods return.
- Responsibilities for all the promotion transaction carried out with customer
- Keeping account of the mode of payment made by the customer at the pos counter.
- Handling of customer complaints
- Receiving of stock and keeping it on the floor in a proper manner.
- It into customer and take care of receiving and dispatch to keep the records up dated for any report
