Mohammadtabish Malik

Owned production PDF-generation services for Salesforce Document Builder, using Java for request routing and authentication and Node.js/Puppeteer for asynchronous browser-based rendering; scaled the platform to 200K requests/hour with 99.9% uptime across Kubernetes workloads. Redesigned the PDF-generation messaging architecture, replacing Pub/Sub with an AWS SQS-based workflow; increased throughput by 30%, reduced p95 PDF-generation time from 2,000 ms to 750 ms, lowered failures to below 1% with retries, and reduced infrastructure cost by 40%. Diagnosed recurring production CPU/OOM failures, identified resource-lifecycle issues, and implemented mitigations that reduced resource consumption by 40% and stabilized the services.

Software Engineer at Salesforce (2024-07 – Present)

• Owned production PDF-generation services for Salesforce Document Builder, using Java for request routing and authentication and Node.js/Puppeteer for asynchronous browser-based rendering; scaled the platform to 200K requests/hour with 99.9% uptime across Kubernetes workloads.
• Redesigned the PDF-generation messaging architecture, replacing Pub/Sub with an AWS SQS-based workflow; increased throughput by 30%, reduced p95 PDF-generation time from 2,000 ms to 750 ms, lowered failures to below 1% with retries, and reduced infrastructure cost by 40%.
• Diagnosed recurring production CPU/OOM failures, identified resource-lifecycle issues, and implemented mitigations that reduced resource consumption by 40% and stabilized the services.
• Designed and shipped a multipart upload API that removed Amazon S3 as an intermediate storage layer for large-file workflows, reducing completion time 25–30% and lowering AWS infrastructure overhead.
• Spearheaded a 0 → 1 AI-assisted DOCX editing product for Salesforce Contracts; evaluated open-source document-processing technologies, built the customer pilot, and productionized AI-assisted editing, dynamic data retrieval, and collaborative document editing.
• Served as a primary production responder; authored technical designs, performed code and design reviews, mentored engineers, and presented solutions across engineering teams in an Agile development environment.

SDE Intern at Shipsy (2024-04 – 2024-06)

• Built event-driven workflow automations for logistics operations, enabling internal teams to automate core operational processes.

B. Tech – Indian Institute of Information Technology, Allahabad (2020 – 2024)