Mohammed Allahbakash
Senior Analyst | Fraud Investigation & Content Moderation
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About
Detail-oriented AML Transaction Monitoring Analyst with experience in fraud detection, transaction monitoring, alert investigations, and identifying suspicious activities. Skilled in AML compliance, red flag analysis, Level 1 & Level 2 investigations. Strong understanding of financial crime prevention, KYC, CDD, EDD, and regulatory compliance. Excellent communication and analytical skills with the ability to work in fast-paced environments and rotational shifts.
Senior
Analyst with 3+ years of experience spanning content moderation and fraud investigation. Proven expertise in reviewing digital content, identifying malicious account behavior, and investigating fraudulent activities, consistently delivers 100% quality and production benchmarks, recognized as Star Performer and promoted to Tier 2 Analyst.
Experience
Fraud Investigation Analyst - CONCENTRIX DAKSH SERVICES PVT LTD
(2024-03 - 2025-04)
Project: Transaction Monitoring, Fraud Detection.
- Performed transaction monitoring and investigated suspicious financial activities.
- Conducted Level 1 reviews and escalated high-risk cases for Level 2 investigation.
- Identified unusual transaction patterns and financial crime red flags.
- Reviewed customer profiles and transaction history for AML compliance.
- Prepared detailed case reports and maintained investigation records.
- Worked with internal teams to ensure adherence to AML policies and regulations.
- Handled alert reviews and disposition processes effectively within SLA timelines.
- Analysed behavioural patterns, device fingerprints, and transactional data to identify and flag high-risk accounts for escalation.
- Coordinated with cross-functional teams to validate fraud cases and ensure timely resolution within defined SLAs.
- Maintained detailed case documentation and audit trails for compliance and legal review.
Senior Content Moderator—Malicious Spam Account Behavior (MSABPM) - CONCENTRIX DAKSH SERVICES PVT LTD
(2022-03 - 2024-02)
Project: YouTube Channel Review & Policy Enforcement
- Reviewed and analysed YouTube channels using platform policies and guidelines to approve or reject cases with 100% accuracy.
- Identified and extracted critical information from creator-submitted cases to derive accurate decisions.
- Maintained all KPIs including AHT, Utilization, and GS Quality at 100% benchmark consistently.
- Participated in client meetings to clarify policies, guidelines, and operational expectations.
- Managed and maintained the client dashboard, proactively identifying and resolving dashboard errors.
- Awarded Star Performer and Talent Achiever on a quarterly basis over 2 years.
- Promoted to Tier 2 Advisor based on sustained 100% performance in Quality & Production.
Education
Bachelor of Commerce - Commerce - Aurora's Degree and PG College, Hyderabad