Mohammed Rizwan

Salesforce DevOps and Cloud Engineering professional with 10+ years of experience delivering enterprise-scale automation and platform modernization. Proven expertise in AWS architecture, Salesforce, CI/CD pipeline design and release governance. Known for improving deployment reliability, reducing manual effort through automation, and enabling fast, compliant releases across complex environments.

Senior Associate Infrastructure L1 / Senior DevOps Engineer - Publicis Sapient - Bangalore

(2021-09)

Project: CCSF (City & County of San Francisco) — Sep 2023- Present

• Led Salesforce DevOps implementation to standardize enterprise deployment lifecycle across 10+ sandboxes and production environments.
• Designed and implemented Jenkins CI/CD pipelines for Salesforce metadata deployments using SFDX CLI and Metadata API.
• Configured Bitbucket Git branching strategy (feature, release, hotfix) to support parallel development and controlled promotions.
• Implemented automated PR validation pipelines with check-only deployments and enforced 75%+ Apex test coverage thresholds.
• Built delta deployment mechanism using Git comparison to deploy only modified metadata components, reducing deployment time by 70%.
• Automated validation and deployment workflows across DEV, QA, UAT environments.
• Integrated SonarQube static code analysis into CI pipelines to enforce code quality standards.
• Implemented rollback and hotfix deployment strategies to reduce production risks.
• Integrated Splunk monitoring for deployment tracking and log observability.
• Reduced manual deployment effort by 60% through automation and release standardization.

Senior Associate Infrastructure L1 / Senior DevOps Engineer - Publicis Sapient - Bangalore

(2021-04 - 2023-09)

Project: Invesco — Apr 2021 - Sep 2023

• Architected AWS-based CI/CD pipelines supporting enterprise digital platforms.
• Designed and implemented automated build, scan, package, and deploy workflows using AWS CodeBuild.
• Enterprise Search design and implementation (using Solr).
• Fastly CDN implementation to cater traffic on both on-prem data centers and cloud. Also, implement solution to run complex business logic on edge for user journeys to ensure compliance requirements.
• Implementation and Managing Content Management platform Adobe Experience Manager (AEM)

Senior Analyst / Senior Engineer - R1 RCM - Bangalore

(2020-01 - 2021-12)

• Maintained build and deployment procedures and resolved configuration management issues, created branches for each release for particular environment, making baselines and merging of branches using GIT.
• Debug and resolve issues related to Jenkins job failures, job permissions and involved in Jenkins master slave architecture related issues resolution.
• Implantation of Jenkins pipeline job configurations and access permissions for various groups and issue troubleshooting for pipeline jobs.
• Execution of shell scripts from Jenkins jobs for builds at DEV, QA, UAT, and PACKAGE and DEPLOY level.
• Integrated SonarQube quality analysis and automated deployment steps using Maven/Ant.

Specialist / Senior Engineer - Cerner Healthcare - Bangalore

(2018-01 - 2020-12)

• Maintaining source code repository for all major and minor releases.
• Responsible for installation & configuration of Jenkins to support various Java builds and Jenkins plugins to automate continuous builds and publishing Docker images to Docker-Hub repository.
• Implemented Master–Slave concept in Jenkins to achieve Load Balancing.
• Configured Email Notifications in Jenkins after every successful and failed build.
• Managing and Monitoring Jenkins (Auditing, Project based Security, Authorization and access management).
• Supported AWS environments for Adobe AEM implementations and platform operations.

Senior Technical Advisor - Infosys - Bangalore

(2018-01 - 2018-12)

• Using BMC Remedy Ticketing tool to manage and control the Incidents, Changes, Problems and IMAC's following ITIL guidelines. Created scripts to automate day-to-day tasks.
• Raising RFC's and follow up them for approvals then implementing Change in Approved RFC window as per scheduled.
• Authorizes acceptable changes, either alone or after a CAB or ECAB has taken place.
• Configure profiles in the Urchin Web Traffic analytic tool.
• Analyses change records to determine any new trends to improve the change success rate.

IT Analyst (Support) - CrossDomain Solutions - Bangalore

(2013-01 - 2016-12)

• Managed incidents, service requests, problems, and changing tickets using BMC Remedy in alignment with ITIL practices.
• Coordinated and implemented approved changes during scheduled maintenance windows.
• Automated routine operational tasks using shell scripts to reduce manual effort.
• Executed deployment activities and post-deployment validation checks.
• Maintained documentation for processes, troubleshooting guides, and knowledge base articles.

BCA - Bachelor in Computer Applications - Bangalore University (2010-01 - 2013-12)

PUC - Computer Science - Secondary Education board of Karnataka (2008-01 - 2010-12)