Senior Associate Infrastructure L1 / Senior DevOps Engineer - Publicis Sapient - Bangalore
(2021-09)
Project: CCSF (City & County of San Francisco) — Sep 2023- Present
- Led Salesforce DevOps implementation to standardize enterprise deployment lifecycle across 10+ sandboxes and production environments.
- Designed and implemented Jenkins CI/CD pipelines for Salesforce metadata deployments using SFDX CLI and Metadata API.
- Configured Bitbucket Git branching strategy (feature, release, hotfix) to support parallel development and controlled promotions.
- Implemented automated PR validation pipelines with check-only deployments and enforced 75%+ Apex test coverage thresholds.
- Built delta deployment mechanism using Git comparison to deploy only modified metadata components, reducing deployment time by 70%.
- Automated validation and deployment workflows across DEV, QA, UAT environments.
- Integrated SonarQube static code analysis into CI pipelines to enforce code quality standards.
- Implemented rollback and hotfix deployment strategies to reduce production risks.
- Integrated Splunk monitoring for deployment tracking and log observability.
- Reduced manual deployment effort by 60% through automation and release standardization.
Senior Associate Infrastructure L1 / Senior DevOps Engineer - Publicis Sapient - Bangalore
(2021-04 - 2023-09)
Project: Invesco — Apr 2021 - Sep 2023
- Architected AWS-based CI/CD pipelines supporting enterprise digital platforms.
- Designed and implemented automated build, scan, package, and deploy workflows using AWS CodeBuild.
- Enterprise Search design and implementation (using Solr).
- Fastly CDN implementation to cater traffic on both on-prem data centers and cloud. Also, implement solution to run complex business logic on edge for user journeys to ensure compliance requirements.
- Implementation and Managing Content Management platform Adobe Experience Manager (AEM)
Senior Analyst / Senior Engineer - R1 RCM - Bangalore
(2020-01 - 2021-12)
- Maintained build and deployment procedures and resolved configuration management issues, created branches for each release for particular environment, making baselines and merging of branches using GIT.
- Debug and resolve issues related to Jenkins job failures, job permissions and involved in Jenkins master slave architecture related issues resolution.
- Implantation of Jenkins pipeline job configurations and access permissions for various groups and issue troubleshooting for pipeline jobs.
- Execution of shell scripts from Jenkins jobs for builds at DEV, QA, UAT, and PACKAGE and DEPLOY level.
- Integrated SonarQube quality analysis and automated deployment steps using Maven/Ant.
Specialist / Senior Engineer - Cerner Healthcare - Bangalore
(2018-01 - 2020-12)
- Maintaining source code repository for all major and minor releases.
- Responsible for installation & configuration of Jenkins to support various Java builds and Jenkins plugins to automate continuous builds and publishing Docker images to Docker-Hub repository.
- Implemented Master–Slave concept in Jenkins to achieve Load Balancing.
- Configured Email Notifications in Jenkins after every successful and failed build.
- Managing and Monitoring Jenkins (Auditing, Project based Security, Authorization and access management).
- Supported AWS environments for Adobe AEM implementations and platform operations.
Senior Technical Advisor - Infosys - Bangalore
(2018-01 - 2018-12)
- Using BMC Remedy Ticketing tool to manage and control the Incidents, Changes, Problems and IMAC's following ITIL guidelines. Created scripts to automate day-to-day tasks.
- Raising RFC's and follow up them for approvals then implementing Change in Approved RFC window as per scheduled.
- Authorizes acceptable changes, either alone or after a CAB or ECAB has taken place.
- Configure profiles in the Urchin Web Traffic analytic tool.
- Analyses change records to determine any new trends to improve the change success rate.
IT Analyst (Support) - CrossDomain Solutions - Bangalore
(2013-01 - 2016-12)
- Managed incidents, service requests, problems, and changing tickets using BMC Remedy in alignment with ITIL practices.
- Coordinated and implemented approved changes during scheduled maintenance windows.
- Automated routine operational tasks using shell scripts to reduce manual effort.
- Executed deployment activities and post-deployment validation checks.
- Maintained documentation for processes, troubleshooting guides, and knowledge base articles.
