Engineering Leader with 12+ years of experience building scalable SaaS platforms, AI-driven systems, and distributed backend architectures
Send a job offer directly to this candidate
Engineering Leader with 12+ years of experience building scalable SaaS platforms, AI-driven systems, and distributed backend architectures. Currently leading 20+ engineers across AI, Platform Engineering, Integrations, and Developer Infrastructure at SaaS Labs (JustCall). Experienced in backend scalability, cloud-native systems, microservices, observability, RAG pipelines and AI platform integrations using Node.js, Go, Kubernetes, GCP, and distributed architectures.
Proven track record of driving engineering execution, platform modernization, cost optimization, and AI enablement at scale.
Associate Director of Engineering at SaaSLabs (JustCall) (2022-11 – Present) • Cross-Functional Leadership: Led multiple engineering pods across AI, platform engineering, integrations, and developer infrastructure initiatives.
• Delivery & Execution: Driving roadmap alignment, sprint execution, and cross-functional delivery across multiple pods.
• AI Enablement: Spearheaded development of AI Voice Agent and MCP Server enabling transcription, sentiment analysis, AI coaching, and automation workflows.
• AI Platform Engineering: Built scalable integrations with ChatGPT, Claude, RAG pipelines, and voice agents for real-time automation and intelligent data processing.
• Hands-On Technical Leadership: Contributed directly to backend architecture, Node.js and Go services, and distributed systems design.
• Performance Optimization: Reduced analytics and reporting load times from 60 seconds to under 4 seconds.
• Cloud & Infrastructure: Contributed to containerization and infrastructure modernization reducing infrastructure cost by 40%.
• Architecture Modernization: Drove adoption of microservices architecture improving scalability and engineering velocity.
• Observability & Monitoring: Implemented New Relic and Grafana monitoring improving proactive incident management.
Lead Backend Engineer at FanClash Pvt. Ltd. (2022-04 – 2022-11) • Backend Leadership: Led backend development initiatives and architecture improvements for high-scale gaming systems. • Scalability & Performance: Scaled platform traffic from 200K to 1M+ requests/hour using Node.js, Go, Redis, MongoDB, and AWS. • Security & Payments: Designed secure authentication systems and contributed to payment architecture improvements.
Team Lead at Infosec Ventures Pvt. Ltd. (2020-05 – 2022-03) • Team Leadership: Led engineering teams building cybersecurity SaaS platforms including HumanFirewall and EmailAuth.
• Scalability Optimization: Increased email remediation throughput from 200–500 emails/minute to 10,000+ emails/minute.
• Security & Compliance: Played a key role in VA/PT approvals and enterprise security readiness.
• Performance Engineering: Reduced Exchange Web Services response time from 5 seconds to 1 second.
• Threat Intelligence: Implemented STIX/TAXII integrations for enterprise cybersecurity workflows.
Team Lead at Eleve Media Pvt. Ltd. (2019-12 – 2020-05) • Team Leadership: Led engineering initiatives focused on scalability, reliability, and backend modernization. • Platform Engineering: Worked on high-scale social media and brand advocacy platform using Node.js, Python, MongoDB, Redis, Docker, and AWS.
Senior Software Engineer at InfosecVentures Pvt. Ltd. (2017-07 – 2019-11) • Application Development: Built scalable applications using Node.js, VueJS, Python, MongoDB, and MySQL. •
Senior Software Engineer at MediaAgility Pvt. Ltd. (2016-05 – 2017-07) • Application Development: Built scalable applications using Node.js, AngularJS, Python, MongoDB, and MySQL. •
Software Engineer at AurigaIT (2013-07 – 2016-05) • Software Development: Developed web and mobile applications using Node.js, AngularJS, PHP, and PhoneGap.
B.Tech in Computer Science – Jaipur Engineering College & Research Center (2009 – 2013)
