Quality Improvement Coordinator - Society of Community Health Oriented Operational Links
(2025-04-15)
- Monitored and tracked project performance, ensuring timely completion of assigned targets and adherence to organizational standards.
- Managed data collection and reporting activities with accuracy and accountability — improving follow-up efficiency and documentation quality.
- Coordinated with field teams and external partners to ensure smooth operations, timely updates, and corrective actions where needed.
- Conducted regular review meetings and follow-ups to ensure compliance and achievement of set goals.
- Maintained detailed MIS reports and analysis to support decision-making and improve operational outcomes.
- Built strong communication channels with team members, stakeholders, and community representatives to ensure prompt issue resolution.
- Ensured proper documentation, record-keeping, and reporting systems for improved traceability and performance tracking.
- Supported supervision of staff performance and motivated team members to meet productivity and compliance targets.
- Handled grievances and escalations with professionalism and maintained positive relationships with stakeholders.
Business Development Manager - HDFC Life
(2025-02-10 - 2025-04-14)
- Trained and coordinated field staff, financial consultant and partner representatives to ensure quality implementation.
- Delivered results within strict timelines, balancing operational challenges with stakeholder expectations.
- Conducted market studies and community need assessments to design targeted financial literacy initiatives.
- Managed campaign budgets, monitored spends against targets, and ensured optimal resource allocation.
- Coordinated outreach and awareness drives across multiple areas, working with local teams to ensure smooth execution and timely reporting.
Operations Executive - GVK EMRI
(2021-08-03 - 2024-09-26)
- Coordinated with government health departments, district administration, and medical officers (CHC/PHC level) to ensure effective healthcare service delivery.
- Supervised and supported a team of 80+ EMTs, pilots, and health workers, ensuring adherence to performance standards and service-level agreements.
- Conducted regular field monitoring visits to assess ambulance operations, identify gaps, and provide technical guidance for improvement.
- Managed fleet operations of 30+ ambulances, including GPS tracking, maintenance, insurance, and compliance with safety protocols.
- Collected, analyzed, and reported operational data and performance indicators to senior management and government stakeholders.
- Coordinated community outreach and awareness programs in partnership with ASHA and ANM workers to strengthen health service utilization.
- Ensured availability and functionality of medical equipment, devices, and essential medicines in ambulances as per government guidelines.
- Prepared operational and audit reports, ensuring timely submission within TAT.
- Direct coordination with Medical Collage/District/CHC/PHC level Health officers & District Administration of UP Government.
- Supervised junior staff and ensured task completion.
Production Supervisor - Hollister Medical India Pvt Ltd
(2019-09-24 - 2021-04-30)
- Ensured client satisfaction through timely delivery and adherence to quality benchmarks.
- Monitored inventory, raw material usage, and finished goods, ensuring optimal resource utilization and reducing stockouts.
- Facilitated training sessions for workers on SOPs, safety, and quality standards, enhancing staff capacity and productivity.
- Implementating basic problem techniques 3C & 5S & improving the process & the product.
- Implementating safe environment & working culture in work place.
- Ensured a safe, compliant, and inclusive workplace environment, promoting adherence to health & safety protocols.
- Ensuring defective product should not packed.
- Maintained inventory of raw materials and production supplies.
- Ensured compliance with ISO/5S/lean manufacturing standards.
- Coordinated between departments to meet business objectives.
- Analyzed performance metrics to improve productivity.
- Assisted in planning and execution of business strategies.
- Implemented process improvements to boost efficiency.
