Mohd Arshad Khan
Technical Support Specialist
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About
A detail-oriented and customer-focused Technical Support Specialist with overall 6+ years of experience in troubleshooting, diagnosing, resolving complex technical issues & MS Dynamics 365. Adept at providing exceptional support to end-users, ensuring seamless operations, and enhancing customer satisfaction. Proficient in Technical troubleshooting, customer support, Networking, software support and skilled at translating technical jargon into simple, actionable solutions.
Known for problem-solving ability, quick response times, and maintaining high customer retention.
With a solid foundation in both technical troubleshooting and process optimization, I bring a well-rounded skill set to any organization, ensuring seamless support, streamlined operations, and data-driven decision-making.
Experience
A detail-oriented and customer-focused Technical Support Specialist with overall 6+ years of experience in troubleshooting, diagnosing, resolving complex technical issues & MS Dynamics 365. Adept at providing exceptional support to end-users, ensuring seamless operations, and enhancing customer satisfaction. Proficient in Technical troubleshooting, customer support, Networking, software support and skilled at translating technical jargon into simple, actionable solutions.
Known for problem-solving ability, quick response times, and maintaining high customer retention.
With a solid foundation in both technical troubleshooting and process optimization, I bring a well-rounded skill set to any organization, ensuring seamless support, streamlined operations, and data-driven decision-making.
Education
Bachelor's of commerce in computer's
